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Windows 7: error 0x0000003b

23 Jun 2015   #1
Zessfar

Windows 7 Professional x64
 
 
error 0x0000003b

I have recently just reinstalled windows on my main drive and have crashed pretty much every day since. I think the problem is my graphics driver, but I don't really know what to do to figure it out.



My system specs
CPU Intel Core i5 2500K @ 3.30GHz
RAM 12.0GB Dual-Channel DDR3 @ 799MHz (9-9-9-24)
Motherboard ASUSTeK Computer INC. P8Z68-V LX (LGA1155)
Graphics 2047MB NVIDIA GeForce GTX 760 (ZOTAC International)


My System SpecsSystem Spec
.
23 Jun 2015   #2
firbeestix

windows 7 home premium 64bit
 
 

Nvidia has that unified driver thing. So download the newest ones from their site. Zotac is low cost/quality hardware imho. What makes you think it is the video card? Can you run the system off of onboard video?
My System SpecsSystem Spec
23 Jun 2015   #3
Zessfar

Windows 7 Professional x64
 
 

I've ran memtest countless times with only one error on my 4th stick of ram so I took that out. I just replaced my larger hard drive that I install all my games on. I haven't tried running the system off the onboard video yet, but I dont know if ill be able to do that things that crash my computer while using the onboard video.
My System SpecsSystem Spec
.

23 Jun 2015   #4
firbeestix

windows 7 home premium 64bit
 
 

So your system still blue screens with the onboard video? Is it only bsoding while gaming?
My System SpecsSystem Spec
23 Jun 2015   #5
Zessfar

Windows 7 Professional x64
 
 

I have not hooked it up to my onboard video yet, but mosty yes to BSOD while gaming. Ill have WoW up while watching a youtube video then the page will crash. That pretty much has a domino effect crashing everything else on my computer then I blue screen.
My System SpecsSystem Spec
23 Jun 2015   #6
firbeestix

windows 7 home premium 64bit
 
 

Can you return or rma the video card? If you can return it get one from a better manufacturer. Unless zotac did that trick where ypu have to send in part of the box to get a rebate. I wish xfx still did nvidia cards. Did you try the newest nvidia drivers?
My System SpecsSystem Spec
23 Jun 2015   #7
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

It may be because your Windows installation is counterfeit, you have an ACER PID on a retail ASUS motherboard.

Code:
Host Name:                 AKIBA-PC
OS Name:                   Microsoft Windows 7 Ultimate 
OS Version:                6.1.7600 N/A Build 7600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Akiba
Registered Organization:   
Product ID:                00426-OEM-8992662-00006 ---> ACER PID
Original Install Date:     6/22/2015, 7:06:50 PM
System Boot Time:          6/23/2015, 12:57:39 PM
System Manufacturer:       System manufacturer
System Model:              System Product Name
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~3301 Mhz
BIOS Version:              American Megatrends Inc. 3506, 1/17/2012
Counterfeit installations such as yours can contain heavily modified code that can cause the installation to behave it unexpected ways. Analysing BSODs and determining their causes on these sorts of installations is completely unreliable, and for this reason most analysts won't attempt it.

My recommendation is to install a genuine copy of Windows 7. This will minimise the problems you are experiencing and make subsequent diagnosis of BSODs far more reliable. Once you are running a genuine Windows 7 installation and are still experiencing BSODs, upload your new logs we will be happy to help you solve them.
My System SpecsSystem Spec
23 Jun 2015   #8
firbeestix

windows 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by Boozad View Post
It may be because your Windows installation is counterfeit, you have an ACER PID on a retail ASUS motherboard.

Code:
Host Name:                 AKIBA-PC
OS Name:                   Microsoft Windows 7 Ultimate 
OS Version:                6.1.7600 N/A Build 7600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Akiba
Registered Organization:   
Product ID:                00426-OEM-8992662-00006 ---> ACER PID
Original Install Date:     6/22/2015, 7:06:50 PM
System Boot Time:          6/23/2015, 12:57:39 PM
System Manufacturer:       System manufacturer
System Model:              System Product Name
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~3301 Mhz
BIOS Version:              American Megatrends Inc. 3506, 1/17/2012
Counterfeit installations such as yours can contain heavily modified code that can cause the installation to behave it unexpected ways. Analysing BSODs and determining their causes on these sorts of installations is completely unreliable, and for this reason most analysts won't attempt it.

My recommendation is to install a genuine copy of Windows 7. This will minimise the problems you are experiencing and make subsequent diagnosis of BSODs far more reliable. Once you are running a genuine Windows 7 installation and are still experiencing BSODs, upload your new logs we will be happy to help you solve them.
Do the dump files point towars it being the video card drivers?
My System SpecsSystem Spec
23 Jun 2015   #9
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

I'm not looking at the dumps while the OS is counterfeit.
My System SpecsSystem Spec
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