| Windows 7: random bsod's on prev stable vista machine |
10 Nov 2009
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#1 | | |
random bsod's on prev stable vista machine hi,
i'm running win7pro64 and am experiencing what looks to be random bsod's.
i've updated my profile to hold all the specs for the machine. this box was previously used with vista64ultimate with no issues for over a year. i am doing no overclocking and running everything at normal specs.
i ran my first Windows 7 install 2 weeks ago and have had multiple bsod's daily since then.
i've had them happen when watching a movie file in wmc, watching live tv in wmc, watching recorded tv in wmc, watching a show on hulu desktop (not in wmc) and while the computer is doing nothing but just idling...
i've reinstalled Windows 7 multiple times. installing from vista64ultimate using the "clean install" method, installing from Windows 7 using "clean install" and installing from a bootable dvd after formatting the drive. same result each time.
i've tried letting Windows 7 pick all my drivers, and i've also tried to manually download/install all drivers, but the results seem to be the same.
i've run the windows memory diagnostic and it came back with no errors.
here's the whocrashed report from the 2 bsod's that happened tonight, and i've attached the dmp files from both of those bsod's.
thanks for any help on this, as i'm starting to pull my hair out 
please let me know if there is any more info that is needed about my system or the errors to help figure this out.
in the meantime, i'll attach anymore dmp files if (when) i encounter any more bsod's.
On Tue 11/10/2009 4:06:10 AM your computer crashed
This was likely caused by the following module: hardware
Bugcheck code: 0x124 (0x0, 0xFFFFFA8007DAB028, 0xB6782000, 0xA1000135)
Error: WHEA_UNCORRECTABLE_ERROR
Dump file: C:\Windows\Minidump\110909-20748-01.dmp
On Tue 11/10/2009 3:26:13 AM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x101 (0x31, 0x0, 0xFFFFF88002DD5180, 0x3)
Error: CLOCK_WATCHDOG_TIMEOUT
Dump file: C:\Windows\Minidump\110909-21886-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time. Attachment 35964 Attachment 35965
Last edited by chadd; 10 Nov 2009 at 01:21 AM..
| My System Specs |
| System Manufacturer/Model Number home built OS win 7 pro 64 CPU AMD Phenom 9600 Agena 2.3GHz Motherboard GIGABYTE GA-MA790GP-UD4H Memory Kingston 8GB (4 x 2GB) DDR2 800 (PC2 6400) Graphics Card onboard: ATI Radeon HD3300 128MB DDR3 1333MHz Sound Card onboard Monitor(s) Displays 14" ELO flatpanel touchscreen, Sharp DT-510 DLP projector Screen Resolution 1024x768, 1280x720 PSU Rosewill RP550 550W Case COOLER MASTER Centurion 534 Hard Drives WD10EADS 1TB SATA, SAMSUNG 1TB SATA, Seagate Barracuda 7200.11 ST3320613AS 320GB Internet Speed 20mb down, 2mb up cable Other Info AverDuet tv tuner PCI card, bluray drive, dvd burner drive |
10 Nov 2009
|
#2 | | |
after browsing around here and on other forums, i've read a couple posts about people having problems with hauppauge's tuner drivers, even the latest Windows 7 drivers provided by hauppauge.
so on a whim, i removed my HVR 1600 tuner card and ran everything i could try, except for live tv.
no crashes or bsod's as of yet, but that was only an hour or 2 of testing/watching. it has run multiple hours before (with the tuner card installed) only to crash repeatedly in hour 4. for example, watch a 3 hour football game on live tv just fine, only to have it bsod during the last 45 seconds of the game (now that's annoying), and then again after that when trying to watch a movie...
hopefully removing (and then replacing) the tuner card will solve the issues, but i'm honestly not too optimistic, since random troubleshooting usually isn't the best method.
i'll post back with an update either way, and if anyone has any suggestions, please feel free to post. | My System Specs | | System Manufacturer/Model Number home built OS win 7 pro 64 CPU AMD Phenom 9600 Agena 2.3GHz Motherboard GIGABYTE GA-MA790GP-UD4H Memory Kingston 8GB (4 x 2GB) DDR2 800 (PC2 6400) Graphics Card onboard: ATI Radeon HD3300 128MB DDR3 1333MHz Sound Card onboard Monitor(s) Displays 14" ELO flatpanel touchscreen, Sharp DT-510 DLP projector Screen Resolution 1024x768, 1280x720 PSU Rosewill RP550 550W Case COOLER MASTER Centurion 534 Hard Drives WD10EADS 1TB SATA, SAMSUNG 1TB SATA, Seagate Barracuda 7200.11 ST3320613AS 320GB Internet Speed 20mb down, 2mb up cable Other Info AverDuet tv tuner PCI card, bluray drive, dvd burner drive |
10 Nov 2009
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#3 | | |
Thats the same error we have been having and... machine was running perfectly under Vista and started playing up as soon as 7 was installed.
Today put Vista back on and the reboots continued...so PC is in hardware shop now :-) | My System Specs | | |
10 Nov 2009
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#4 | | |
It's getting 0x124 hardware errors. Please see this excellent thread about the subject, written by H2S04.
And because you have this too, "CLOCK_WATCHDOG_TIMEOUT (101)
An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts."
...I'd say follow step 4) first, from the link I gave. That's an AMD thing. | My System Specs | | System Manufacturer/Model Number self built OS 7600.20510 x86 CPU P4 550 3.4 GHz HT running at 3.5 GHz Motherboard MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard Memory OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz Graphics Card HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP Sound Card MOTU Traveler firewire studio interface 192 kHz 24 bit Monitor(s) Displays 22" widescreen Acer X223W LCD, 17" Compaq P75 CRT Screen Resolution 1680x1050 and 1280x1024 Keyboard Logitch Classical Keyboard 200 Mouse Logitech Mediaplay cordless PSU 350W generic Case Cybertronpc, it glows blue Cooling stock cpu fan, Ice-Q 3 gpu and system, many case fans Hard Drives SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB Internet Speed 1792/448 kbits/sec Other Info SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2 |
10 Nov 2009
|
#5 | | |
bios updated to latest version.
we'll see if that stops the bsod's.
looking through that thread "to-do" list, i've done: 1, 2, 3, 4 (just now), 5 (autoupdates), 6, and 7 | My System Specs | | System Manufacturer/Model Number home built OS win 7 pro 64 CPU AMD Phenom 9600 Agena 2.3GHz Motherboard GIGABYTE GA-MA790GP-UD4H Memory Kingston 8GB (4 x 2GB) DDR2 800 (PC2 6400) Graphics Card onboard: ATI Radeon HD3300 128MB DDR3 1333MHz Sound Card onboard Monitor(s) Displays 14" ELO flatpanel touchscreen, Sharp DT-510 DLP projector Screen Resolution 1024x768, 1280x720 PSU Rosewill RP550 550W Case COOLER MASTER Centurion 534 Hard Drives WD10EADS 1TB SATA, SAMSUNG 1TB SATA, Seagate Barracuda 7200.11 ST3320613AS 320GB Internet Speed 20mb down, 2mb up cable Other Info AverDuet tv tuner PCI card, bluray drive, dvd burner drive |
11 Nov 2009
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#6 | | |
no crashes under normal usage after reinstalling the tv tuner and flashing the bios to the most current version using the @bios tool (F6+, i believe)
hope that is the end of it!
thanks for the help! | My System Specs | | System Manufacturer/Model Number home built OS win 7 pro 64 CPU AMD Phenom 9600 Agena 2.3GHz Motherboard GIGABYTE GA-MA790GP-UD4H Memory Kingston 8GB (4 x 2GB) DDR2 800 (PC2 6400) Graphics Card onboard: ATI Radeon HD3300 128MB DDR3 1333MHz Sound Card onboard Monitor(s) Displays 14" ELO flatpanel touchscreen, Sharp DT-510 DLP projector Screen Resolution 1024x768, 1280x720 PSU Rosewill RP550 550W Case COOLER MASTER Centurion 534 Hard Drives WD10EADS 1TB SATA, SAMSUNG 1TB SATA, Seagate Barracuda 7200.11 ST3320613AS 320GB Internet Speed 20mb down, 2mb up cable Other Info AverDuet tv tuner PCI card, bluray drive, dvd burner drive |
11 Nov 2009
|
#7 | | |

Quote: Originally Posted by chadd no crashes under normal usage after reinstalling the tv tuner and flashing the bios to the most current version using the @bios tool (F6+, i believe)
hope that is the end of it!
thanks for the help! See...H2SO4 fixes machines without even replying to a thread. lol | My System Specs | | System Manufacturer/Model Number self built OS 7600.20510 x86 CPU P4 550 3.4 GHz HT running at 3.5 GHz Motherboard MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard Memory OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz Graphics Card HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP Sound Card MOTU Traveler firewire studio interface 192 kHz 24 bit Monitor(s) Displays 22" widescreen Acer X223W LCD, 17" Compaq P75 CRT Screen Resolution 1680x1050 and 1280x1024 Keyboard Logitch Classical Keyboard 200 Mouse Logitech Mediaplay cordless PSU 350W generic Case Cybertronpc, it glows blue Cooling stock cpu fan, Ice-Q 3 gpu and system, many case fans Hard Drives SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB Internet Speed 1792/448 kbits/sec Other Info SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2 |
07 Dec 2009
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#8 | | |
i've been running very stable since my last post after updating my bios, no crashes, no reboots, everything running fine until tonight when i went to wake up my computer and found a BSOD
this is my whocrashed info:
On Tue 12/8/2009 2:08:13 AM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x101 (0x31, 0x0, 0xFFFFF88002DD5180, 0x3)
Error: CLOCK_WATCHDOG_TIMEOUT
Dump file: C:\Windows\Minidump\120709-25116-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.
any ideas on this?
i'm running all the latest drivers for everything, most recent bios, and haven't installed anything new in the past week. i put in a new bd-drive last week, but it has been running fine for a week before this.
i think i might just play the "wait and see" game with this one for now... | My System Specs | | System Manufacturer/Model Number home built OS win 7 pro 64 CPU AMD Phenom 9600 Agena 2.3GHz Motherboard GIGABYTE GA-MA790GP-UD4H Memory Kingston 8GB (4 x 2GB) DDR2 800 (PC2 6400) Graphics Card onboard: ATI Radeon HD3300 128MB DDR3 1333MHz Sound Card onboard Monitor(s) Displays 14" ELO flatpanel touchscreen, Sharp DT-510 DLP projector Screen Resolution 1024x768, 1280x720 PSU Rosewill RP550 550W Case COOLER MASTER Centurion 534 Hard Drives WD10EADS 1TB SATA, SAMSUNG 1TB SATA, Seagate Barracuda 7200.11 ST3320613AS 320GB Internet Speed 20mb down, 2mb up cable Other Info AverDuet tv tuner PCI card, bluray drive, dvd burner drive |
07 Dec 2009
|
#9 | | |
Post the crash dump same as before, using the paperclip. | My System Specs | | System Manufacturer/Model Number self built OS 7600.20510 x86 CPU P4 550 3.4 GHz HT running at 3.5 GHz Motherboard MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard Memory OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz Graphics Card HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP Sound Card MOTU Traveler firewire studio interface 192 kHz 24 bit Monitor(s) Displays 22" widescreen Acer X223W LCD, 17" Compaq P75 CRT Screen Resolution 1680x1050 and 1280x1024 Keyboard Logitch Classical Keyboard 200 Mouse Logitech Mediaplay cordless PSU 350W generic Case Cybertronpc, it glows blue Cooling stock cpu fan, Ice-Q 3 gpu and system, many case fans Hard Drives SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB Internet Speed 1792/448 kbits/sec Other Info SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2 |
07 Dec 2009
|
#10 | | |
so just as i'm posting the crash dump, i get another BSOD. yay!
attaching dmp files from both bsod's
On Tue 12/8/2009 4:00:37 AM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x101 (0x31, 0x0, 0xFFFFF88002D64180, 0x2)
Error: CLOCK_WATCHDOG_TIMEOUT
Dump file: C:\Windows\Minidump\120709-21606-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time. | My System Specs | | System Manufacturer/Model Number home built OS win 7 pro 64 CPU AMD Phenom 9600 Agena 2.3GHz Motherboard GIGABYTE GA-MA790GP-UD4H Memory Kingston 8GB (4 x 2GB) DDR2 800 (PC2 6400) Graphics Card onboard: ATI Radeon HD3300 128MB DDR3 1333MHz Sound Card onboard Monitor(s) Displays 14" ELO flatpanel touchscreen, Sharp DT-510 DLP projector Screen Resolution 1024x768, 1280x720 PSU Rosewill RP550 550W Case COOLER MASTER Centurion 534 Hard Drives WD10EADS 1TB SATA, SAMSUNG 1TB SATA, Seagate Barracuda 7200.11 ST3320613AS 320GB Internet Speed 20mb down, 2mb up cable Other Info AverDuet tv tuner PCI card, bluray drive, dvd burner drive random bsod's on prev stable vista machine problems? All times are GMT -5. The time now is 09:15 AM. | |