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Windows 7: Random BSOD, error 0x0000003b

24 Jun 2015   #1
technicolors

Windows 7 64-Bit
 
 
Random BSOD, error 0x0000003b

Hello,

From time to time I receive BSODs at random, and it can occur pretty much at any time. Analyzing it with WhoCrashed led to a networks driver so I updated my wireless network card drivers. However I still get BSODs afterwards that led to the same networks driver. I've provided the dumpfile using the DM Log Collector provided on this site.


My System SpecsSystem Spec
.
25 Jun 2015   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello, technicolors and welcome to the forums. All of your dump files except 1 are the same. The one different was very similar with the same cause it appears.

Code:
BugCheck 3B, {c0000005, fffff88001727c1d, fffff88006ebb930, 0}
*** WARNING: Unable to verify timestamp for mwac.sys
*** ERROR: Module load completed but symbols could not be loaded for mwac.sys
Probably caused by : fwpkclnt.sys ( fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+20a )
Followup: MachineOwner
fwpkclnt.sys is the Windows Firewall control and is listed as the cause, but it was blocked by mwac which is Malwarebytes Web Access Control. All of your dumps were caused by Malwarebytes according to the dumps. I would stop the real time protection and just use Malwarebytes as an on demand scanner. If that does not work, uninstall Malwarebytes.
My System SpecsSystem Spec
27 Jun 2015   #3
technicolors

Windows 7 64-Bit
 
 

Quote   Quote: Originally Posted by essenbe View Post
Hello, technicolors and welcome to the forums. All of your dump files except 1 are the same. The one different was very similar with the same cause it appears.

Code:
BugCheck 3B, {c0000005, fffff88001727c1d, fffff88006ebb930, 0}
*** WARNING: Unable to verify timestamp for mwac.sys
*** ERROR: Module load completed but symbols could not be loaded for mwac.sys
Probably caused by : fwpkclnt.sys ( fwpkclnt!FwpsConstructIpHeaderForTransportPacket0+20a )
Followup: MachineOwner
fwpkclnt.sys is the Windows Firewall control and is listed as the cause, but it was blocked by mwac which is Malwarebytes Web Access Control. All of your dumps were caused by Malwarebytes according to the dumps. I would stop the real time protection and just use Malwarebytes as an on demand scanner. If that does not work, uninstall Malwarebytes.
Following what you said, I haven't received the BSOD the past few days now. A shame I have to disable real-time protection for Malwarebytes though. But thank you for your suggestion!
My System SpecsSystem Spec
.

27 Jun 2015   #4
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I agree. I use Malwarebytes too. I really don't know, but I have noticed several cases lately of Malwarebytes causing problems and am not sure why.

If you would, whenever you feel like the problem is resolved, please mark this thread as solved. Give it all the time you want, just to make sure it is resolved.
My System SpecsSystem Spec
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