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Windows 7: random BSOD

25 Jun 2015   #1
Diab

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
random BSOD

it started 6 days ago , after restarting the computer i found a message saying my windows copy is not genuine , apparently the store installed it , i used SLMGR -REARM as a temporary solution till i buy a genuine copy

yesterday it crashed twice , then today it crashed at least 4 times , i installed "Intel(R)_USB_3.0_eXtensible_Host_Controller_Driver_3.0.5.69" today but i don't know if it has any thing to do with the problem

i changed the debugging information option to Small Memory Dumps before the last crash

i think it might be because there is something wrong with the ram , the laptop design is weird and if you lift it from a certain place you would be pressing against the ram and would cause the whole system to freeze and the monitor would be messing some colors , but works fine when i restart it .
i think it crashes with high ram usage but i don't know how to test that


My System SpecsSystem Spec
.
26 Jun 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Test your HDD using Seatools.
SeaTools for DOS and Windows - How to Use
Take both the short test and the long test. Let us know the results.
______________________________________________________
Code:
BugCheck F4, {3, fffffa800966ab30, fffffa800966ae10, fffff8000317f940}

----- ETW minidump data unavailable-----
Probably caused by : wininit.exe

Followup: MachineOwner
---------
My System SpecsSystem Spec
26 Jun 2015   #3
Diab

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Arc View Post
Test your HDD using Seatools.
SeaTools for DOS and Windows - How to Use
Take both the short test and the long test. Let us know the results.
______________________________________________________
Code:
BugCheck F4, {3, fffffa800966ab30, fffffa800966ae10, fffff8000317f940}

----- ETW minidump data unavailable-----
Probably caused by : wininit.exe

Followup: MachineOwner
---------
passed both short generic and long generic tests , btw since i posted here i didn't get any BSOD
My System SpecsSystem Spec
.

27 Jun 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK, then wait for one more BSOD, report us for it, and we will continue then.
My System SpecsSystem Spec
11 Jul 2015   #5
Diab

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

it happened again yesterday , tested the hard drive using Seatools and passed , then it happened again a few minutes ago
My System SpecsSystem Spec
11 Jul 2015   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The stop 0xF4 BSODs are mostly storage related.

As the seatools tests are passed as you said, it is not the hard disc itself, apparently.

Then there are some other possibilities, some are from the part of the software, and some are form the part of the hardware.

The software elements are ....
  • Storage Controller, which is not the issue for you, certainly.
  • Antivirus ... chances are there, specially when multiple AV programs are there.
  • Backup tools .... the chance is there, equally.
To minimize those elements, you need to uninstall Norton and Bitdefender. Check here for the uninstaller tools: Uninstallers (removal tools) for common Windows antivirus software - ESET Knowledgebase
Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

If the BSODs are still occurring, it is a hardware issue; and then it will be the best for you to use the warranty.
My System SpecsSystem Spec
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 random BSOD




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