Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: New BSOD on attempting to shutdown windows 7.

26 Jun 2015   #1
darkfalcon59925

Windows 7 Home Premium x64
 
 
New BSOD on attempting to shutdown windows 7.

My trials and tribulations continue it seems. I recently had to replace my cpu cooler because I was getting BSODs due to overheating it seems. Then, for reasons unknown, the computer froze on startup a couple days ago, then proceeded to crash just PRIOR to startup every time. I had to reinstall windows 7. Since then, things were running smoothly again..... until last night. Upon shutdown, the computer experienced a BSOD during the shutdown process. It restarted, and I attempted to shut it down again. BSOD. This time however, I did catch the blue screen, and it said something about USB Drivers. The USB drivers I am using are the same exact ones it has always had, that came with the motherboard and have never given me any problems in the past. It had no problems that morning, only in the evening when shutting down. The only thing that changed in that time, was I installed Razor Surround as a part of the setup for Wasteland 2 (which had already been installed, just not ran since the Windows reinstall). Thanks. Datafile included of course.


My System SpecsSystem Spec
.
26 Jun 2015   #2
Laith

Windows 10 Professional x64
 
 

Hey there!
Code:
MODULE_NAME: usbser

IMAGE_NAME:  usbser.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  521ea410

FAILURE_BUCKET_ID:  X64_0xFE_usbser!RestartNotifyRead+cb

BUCKET_ID:  X64_0xFE_usbser!RestartNotifyRead+cb
This is your USB Serial driver. Install the latest updates from Windows Update.
My System SpecsSystem Spec
26 Jun 2015   #3
darkfalcon59925

Windows 7 Home Premium x64
 
 

As far as I can tell, there is no update for this under windows update. additionally, the computer crashes on shutdown, so any updates I attempt to install will most likely fail when they try to install during shutdown. Is there a way to fix this problem somehow some other way? Find the update manually or something?
My System SpecsSystem Spec
.

26 Jun 2015   #4
Laith

Windows 10 Professional x64
 
 

Well, there's always restore and re-install.
My System SpecsSystem Spec
27 Jun 2015   #5
darkfalcon59925

Windows 7 Home Premium x64
 
 

Don't ask me why, but it seems to be some conflict between the USB serial driver and the Razor Surround sound software. Removed that, and no more problem. Even went so far as to reinstall it to test.... sure enough, problem returns. So, lesson to everyone... Razor Surround Sound program? Bad mojo. I'll leave this open for a few days, just to make sure the problem doesn't return, then I will mark as solved.
My System SpecsSystem Spec
27 Jun 2015   #6
Laith

Windows 10 Professional x64
 
 

Good to hear!
My System SpecsSystem Spec
Reply

 New BSOD on attempting to shutdown windows 7.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
New Video Card - Occasional BSOD upon attempting to shutdown PC
Have a 2-year old computer, have only had a NVIDIA gtx 570 before. One night my NVIDIA video card died. Had to remove it and ordered a AMD R9-270 video card. I did my best to remove the old Nvidia drivers and am certain I have installed the latest AMD drivers with administrative privledges. I...
BSOD Help and Support
Complete Computer Shutdown Attempting Target Disk Mode
I have an Asus k55A laptop which originally came with Windows 8. I installed Windows 7 Ultimate x64 in a separate partition as well as upgraded the original OS to 8.1 (like anything they do is going to make Windows 8 better). I mainly run Windows 7. Recently, I obtained a Mac iBook G4. This...
Performance & Maintenance
BSOD -A Device Driver Attempting to Corrupt the System Windows 7
Hello all. I really need your technical help. I keep getting BSOD's and not sure why. I hope you can help me identify why and fix it. It just happens randomly. I have followed the steps here about how to post a thread here. I have attached my SF_Diagnostic_Tool scan. Should I attach the...
BSOD Help and Support
BSOD while attempting Windows 7 recovery
I have been trying to do a system recovery on our HP Pavilion dv6 laptop. I have tried many troubleshooting methods and actually got past the blue screen after using a windows repair dvd and a clean install. But apparently I did something wrong because when logging on I had to choose between...
BSOD Help and Support
Windows 7 shutdown when attempting to install 64 bit
Im having a really stressful bug, I'm trying to do a clean windows 7 install What happens is the setup will load and the splash logo with the 4 colour balls that form a windows logo will appear, but shortly after that it will shutdown, going into a "hibernate" mode and if i try to turn it on...
Installation & Setup
BSoD attempting shutdown
Recently whenever I try to shut down my computer I get the blue screen of death, so I can only shut down my computer manually (by pushing the button) This is my most recent message that I have got when restarting my computer: Problem signature: Problem Event Name: BlueScreen OS...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:16.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App