Need some help solving my BSOD issues

lappers84 · 28 Nov 2011

Hey there, need some help fixing my BSOD issue on my Dell Inspiron 1564 laptop. I've had this problem for a few months now and it's getting pretty irritating. I'm almost certain it's down to a corrupted driver/s (since the blue screen describes a BUG_CODE_USB_DRIVER) but I'm no expert so was looking for some sound advice in what the problem actually is and what can be done to fix it. I've also attached the the necessary files as instructed.

cheers :)

JMH · 29 Nov 2011

Hello lappers84,

Your USB driver is to blame.
The following actions might prevent an error like this from happening again:

Download and install updates and device drivers for your computer from Windows Update.
Scan your computer for computer viruses.
Check your hard disk for errors.

USB Driver - General Fix for Problems

lappers84 · 29 Nov 2011

Thanks man, it seems to have solved the issue. I'll post again if it still has problems.

JMH · 29 Nov 2011

You are welcome.

Re

Thanks man, it seems to have solved the issue.

Wrong gender!

lappers84 · 30 Nov 2011

Ok so I made a total screw up on my part. Tried following the general driver fix thread, but misread the instructions and uninstalled not only the old usb drivers but all of the other uninstalled or old drivers (I ended up not being able to log in at all as it was stuck on start up repair, nothing seemed to get me back on) so I was forced to reformat my hard disk (I did already make a backup system file on my external hard drive so I didn't lose everything).

The issue seems to be continuing even after reformat (I still need to update my drivers, but originally it didn't make much difference)

I wanted to ask if since the problem seems to be primarily a USB driver issue, to uninstall and reinstall all of the current USB drivers?

Sorry if this is a dumb question but I'm still a relative noob when it comes to the nitty gritty of computer maintenance.

cheers