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Windows 7: I got a BSOD after try to do a clean start up and going to youtube

04 Jul 2015   #21
phantomx60

Microsoft Windows 7 Home Premium 64-bit
 
 

Thanks for the help, but unfortunately after I started up my laptop, it froze when I was just going through my files, so I'm going to try a clean start up.


My System SpecsSystem Spec
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04 Jul 2015   #22
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

If you are going to try that, please use this tutorial. Troubleshoot Application Conflicts by Performing a Clean Startup. However you seem to be neglecting hardware issues. Ram or a bad hard drive can cause that too. If you try to test those please let me know first.
My System SpecsSystem Spec
04 Jul 2015   #23
phantomx60

Microsoft Windows 7 Home Premium 64-bit
 
 

Hm, ok should I try a memory and hard drive test through my BIOS ?
My System SpecsSystem Spec
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04 Jul 2015   #24
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

You could, but external test would probably be better. Go ahead and try the clean startup and see if you can find which program that is causing you problems. if you need the external tests, I will show you what to do and how to do it. But, try the Clean startup first. It may take a while to find out which one it is.
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 I got a BSOD after try to do a clean start up and going to youtube




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