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Windows 7: BSOD usually daily, error 0x00000116

02 Jul 2015   #1
LiamGarrod

Windows 7 Home Premium 64-bit
 
 
BSOD usually daily, error 0x00000116

This occurs daily and can be 2 or 3 times every day. This can be whilst using Chrome or on FM15 or just while it is on and I am not at the computer. I unfortunately know next to nothing about PC's so I don't know how to solve this problem despite researching it.

I have previously had the error code 0x00000117 but this wasn't included in the minidump file


My System SpecsSystem Spec
.
06 Jul 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
BugCheck 116, {fffffa800a0ae010, fffff88002c06fd8, 0, 2}

Unable to load image atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+6fd8 )

Followup: MachineOwner
---------
Code:
    Image name: atikmpag.sys
    Timestamp:        Thu Nov 11 07:46:24 2010 (4CDB51F8)
Uninstall the installed display driver using Display Driver Uninstaller. Then install the CCC 14.4 WHQL only.

Let us know for any further BSOD after doing it.
My System SpecsSystem Spec
17 Jul 2015   #3
LiamGarrod

Windows 7 Home Premium 64-bit
 
 

Since posting this I have bought a new PC. I have kept the old one and was just wondering if the problem would be resolved if I did a factory reset on it or restored it to a point before the issue occurred. Thanks in advance if you reply
My System SpecsSystem Spec
.

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 BSOD usually daily, error 0x00000116




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