BSOD lately usually just after boot-up


  1. Posts : 4
    Windows 7 Ultimate 64-bit SP1
       #1

    BSOD lately usually just after boot-up


    Hello.

    I'm getting BSOD after boot-ups lately. I have a dual Win7 boot and it's happening
    on both boots. It's **usually** just once shortly after boot-up but it did happen
    the other day twice inside 5 minutes on one of the boots. I've had this PC set-up
    like this since the end of November and this has only just started happening.


    WhoCrashed is telling me:

    On Sat 04/07/2015 09:20:09 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\070415-15303-01.dmp
    This was probably caused by the following module: atikmpag.sys (atikmpag+0xB848)
    Bugcheck code: 0x116 (0xFFFFFA80174E0010, 0xFFFFF88004F04848, 0x0, 0x2)
    Error: VIDEO_TDR_ERROR
    file path: C:\Windows\system32\drivers\atikmpag.sys
    product: AMD driver
    company: Advanced Micro Devices, Inc.
    description: AMD multi-vendor Miniport Driver
    Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
    Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR
    Last edited by james73; 04 Jul 2015 at 12:09. Reason: spelling
      My Computer


  2. Posts : 2,781
    Windows 10 Pro x64
       #2

    Hiya and welcome to SevenForums!

    The problem is caused by your graphics driver. Run Display Driver Uninstaller(DDU)
    Make sure you tick the Uninstall C:/AMD and C:/NIVIDA folders while you are in DDU when you are done running DDU install your graphics driver again and you should be good to go! This is the guide for DDU: Drivers - Clean Left over Files after Uninstalling

    Remember to remove Catalyst and only install the graphics driver.
      My Computer


  3. Posts : 4
    Windows 7 Ultimate 64-bit SP1
    Thread Starter
       #3

    How do you recommend installing the driver? Manually via updating the driver in Device Manager?
      My Computer


  4. Posts : 4
    Windows 7 Ultimate 64-bit SP1
    Thread Starter
       #4

    Ok. Last night I used DDU to remove the drivers, rebooted and manually updated the driver but did
    not install Catalyst.

    This morning, I've just turned the PC on and it's crashed - twice.

    WhoCrashed:

    On Sun 05/07/2015 07:15:10 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\MEMORY.DMP
    This was probably caused by the following module: atikmpag.sys (0xFFFFF88004EE8848)
    Bugcheck code: 0x116 (0xFFFFFA8016D61010, 0xFFFFF88004EE8848, 0x0, 0x2)
    Error: VIDEO_TDR_ERROR
    file path: C:\Windows\system32\drivers\atikmpag.sys
    product: AMD driver
    company: Advanced Micro Devices, Inc.
    description: AMD multi-vendor Miniport Driver
    Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
    Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



    On Sun 05/07/2015 07:15:10 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\070515-16614-01.dmp
    This was probably caused by the following module: atikmpag.sys (atikmpag+0xB848)
    Bugcheck code: 0x116 (0xFFFFFA8016D61010, 0xFFFFF88004EE8848, 0x0, 0x2)
    Error: VIDEO_TDR_ERROR
    file path: C:\Windows\system32\drivers\atikmpag.sys
    product: AMD driver
    company: Advanced Micro Devices, Inc.
    description: AMD multi-vendor Miniport Driver
    Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
    Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



    On Sun 05/07/2015 07:06:11 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\070515-15927-01.dmp
    This was probably caused by the following module: atikmpag.sys (atikmpag+0xB848)
    Bugcheck code: 0x116 (0xFFFFFA800CDDD4E0, 0xFFFFF88004E54848, 0x0, 0x2)
    Error: VIDEO_TDR_ERROR
    file path: C:\Windows\system32\drivers\atikmpag.sys
    product: AMD driver
    company: Advanced Micro Devices, Inc.
    description: AMD multi-vendor Miniport Driver
    Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
    Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR
      My Computer


  5. Posts : 2,781
    Windows 10 Pro x64
       #5

    Hmm, downgrade the driver.
      My Computer


  6. Posts : 4
    Windows 7 Ultimate 64-bit SP1
    Thread Starter
       #6

    I did that earlier today. Now using driver 13.9.

    Upon restarting the PC after leaving it off for a short time, I opened up Firefox (this is often where
    the PC would hang, then go to a BSOD) - this time, the screen went black but came back on with
    a warning about the graphics card not responding but has now recovered.

    No BSOD so far with the older driver.
      My Computer


  7. Posts : 2,781
    Windows 10 Pro x64
       #7
      My Computer


 

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