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Windows 7: BSOD at random situation: 0x0000003B atikmdag.sys

04 Jul 2015   #1
Copas

Windows 7 Edition Familiale Prenium 64 bit
 
 
BSOD at random situation: 0x0000003B atikmdag.sys

Hi,

I have some random BSOD with my computer, like 3 times a day. This is what the blue screen shows:

STOP: 0x0000003B (0x00000000C0000005, 0xFFFFF8800F2CB35C, 0xFFFFF88006411950, 0x00000000000000000)

atikmdag.sys - Address FFFFF8800F2CB35C base at FFFFF8800F21A000, DateStamp 53ea27d7

I've uploaded the ZIP file asked in the instructions.

Thank you for your help,
Copas.


My System SpecsSystem Spec
.
04 Jul 2015   #2
Laith

Windows 10 Professional x64
 
 

Hiya and welcome to SevenForums!

You haven't configured dumps. Configure dumps Dump Files - Configure Windows to Create on BSOD

Run Display Driver Uninstaller(DDU)
Make sure you tick the Uninstall C:/AMD and C:/NIVIDA folders while you are in DDU when you are done running DDU install your graphics driver again. This is the guide for DDU: Drivers - Clean Left over Files after Uninstalling

Remember to remove Catalyst and only install the graphics driver.
My System SpecsSystem Spec
05 Jul 2015   #3
Copas

Windows 7 Edition Familiale Prenium 64 bit
 
 

Hi, thanks for your answer.
So i've uninstall and install my grahics driver again. However the dumps were activated so it's strange. I have deactivated and reactivated it to see what happens.
No BSOD today, maybe later. i'll upload the zip when i got one.
My System SpecsSystem Spec
.

05 Jul 2015   #4
Laith

Windows 10 Professional x64
 
 

Hmm, snap a picture when the BSOD happens.
My System SpecsSystem Spec
07 Jul 2015   #5
Copas

Windows 7 Edition Familiale Prenium 64 bit
 
 

I think the drivers were the problem cause i didn't get a BSOD since i've reinstalled them. I'll wait another day and mark the topic solved if i don't get a BSOD.

Thank you for your help
My System SpecsSystem Spec
07 Jul 2015   #6
Laith

Windows 10 Professional x64
 
 

That's good to hear. No problem, it is my duty to help.
My System SpecsSystem Spec
07 Jul 2015   #7
Copas

Windows 7 Edition Familiale Prenium 64 bit
 
 

Yeah no more BSOD, thank you.
My System SpecsSystem Spec
08 Jul 2015   #8
Laith

Windows 10 Professional x64
 
 

No problem! It's my duty to help.
My System SpecsSystem Spec
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