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Windows 7: BSOD whilst playing World of Tanks caused by atikmpag.sys

05 Jul 2015   #1
Rudebadger

Windows 7 Home Premium 64bit
 
 
BSOD whilst playing World of Tanks caused by atikmpag.sys

Hi been getting frequent random BSODs whilst playing world of tanks. Each time the problems seems to be caused by atikmpag.sys. I have tried uninstalling and installing the most recent drivers but got another BSOD as soon as I tried to play the game again.


My System SpecsSystem Spec
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06 Jul 2015   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

All of the dumps are 0x116 VIDEO_TDR_ERROR (Timeout Detection Recovery) which can be down to the driver, heat, power to the card, the PCI slot it's in or a bad card among other things. Your driver isn't the most recent from what I can see so we'll try that first.

Download the latest driver from here and save it to your desktop. Download DDU and follow Display Driver Uninstaller: How to use to remove all traces of your current driver. Reboot and install the downloaded driver.
Code:
BugCheck 116, {fffffa800b9ec060, fffff88004308848, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+b848 )

Followup: MachineOwner
---------

6: kd> lmvm atikmpag
start             end                 module name
fffff880`042fd000 fffff880`04393000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Fri Nov 21 02:08:54 2014 (546E9EB6)
    CheckSum:         00093077
    ImageSize:        00096000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try that and report back, upload new logs if you receive any more BSODs.
My System SpecsSystem Spec
06 Jul 2015   #3
Rudebadger

Windows 7 Home Premium 64bit
 
 

Hi Boozad, thanks for the quick response

I am having problems with DDU I have downloaded it but, when I try to extract the 7-zip file to my desktop the files do not appear on my desktop. I have tried it a couple of times and the second time it even asked me if I wanted to replace files. Not really sure what the problem is here, any suggestions?

On another note I did remove the drivers through control panel, then reinstalled the most recent ones before I made my first post.
My System SpecsSystem Spec
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07 Jul 2015   #4
Rudebadger

Windows 7 Home Premium 64bit
 
 

Hi I managed to get DDU to work and have now reinstalled the latest drivers. If I don't have any more problems over the next couple of days then I will mark this thread as solved.
My System SpecsSystem Spec
10 Jul 2015   #5
Rudebadger

Windows 7 Home Premium 64bit
 
 

Hi Boozad, not had any problems for last few days so marking this as solved. Thanks very much for your help

My System SpecsSystem Spec
10 Jul 2015   #6
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

I'm glad to hear all's working well. Sorry I didn't get back to you earlier when DDU wasn't working well but then saw you had worked around that. If you have any more issues let us know.
My System SpecsSystem Spec
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