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Windows 7: BSOD when playing audio or video

06 Jul 2015   #1
Notrehta

Microsoft Windows 7 Ultimate 64-bit
 
 
BSOD when playing audio or video

This laptop was used before I got it. The problem that I am having is that while I play an audio file the mouse will start to lag and the audio will make this weird buzzing sound and sometimes will sound like its in slow motion or speed up. If I try to watch a video it will either never load or lag very badly. If I don't close it out when that happens (Both audio and video) it will blue screen. The mouse also sometimes just lags when I'm doing nothing but moving it across the screen. I've ran a few virus scans that found nothing.

I don't know if this is needed. But this showed up so I copied it.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88000F4DF01
BCP3: FFFFF88003316338
BCP4: FFFFF88003315B90
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1


My System SpecsSystem Spec
.
08 Jul 2015   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome N mate try running these for starters

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f and /r in the command line as per Option2 (in safe mode if you like)

if no go then run these it is only for elimination purposes because I think you may have a graphics driver issue - see below for drive download

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

ADW download frombleeping computer delete any rubbish found with the malware scans

(NB If one is runningKaspersky security it may rant about ADW - just ignore it or disable Kasperskywhile the ADW is being used)

https://downloadcenter.intel.com/sea...+Graphics+2500
My System SpecsSystem Spec
09 Jul 2015   #3
Notrehta

Microsoft Windows 7 Ultimate 64-bit
 
 

Thank you for your help.
My System SpecsSystem Spec
.

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 BSOD when playing audio or video




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