Hi!
Has anyone else experienced this? I can't seem to find any posts with this specific issue.
I'm thinking something somehow in the particular Windows profile has been corrupted but can't figure out what or how to resolve.
Me do did doesing...
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
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PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff900c00cb050, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff9600022283c, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000000, (reserved)
Debugging Details:
------------------
Could not read faulting driver name
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003510100
fffff900c00cb050
FAULTING_IP:
win32k!SpNotifyLSurfaceRedirSurfAssoc+14
fffff960`0022283c 488b4940 mov rcx,qword ptr [rcx+40h]
MM_INTERNAL_CODE: 0
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x50
PROCESS_NAME: csrss.exe
CURRENT_IRQL: 0
TRAP_FRAME: fffff8800741c770 -- (.trap 0xfffff8800741c770)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000002 rbx=0000000000000000 rcx=fffff900c00cb010
rdx=0000000007120710 rsi=0000000000000000 rdi=0000000000000000
rip=fffff9600022283c rsp=fffff8800741c900 rbp=0000000000000000
r8=fffff900c1abdcd8 r9=0000000000000000 r10=0000000000000642
r11=fffff8800741c950 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
win32k!SpNotifyLSurfaceRedirSurfAssoc+0x14:
fffff960`0022283c 488b4940 mov rcx,qword ptr [rcx+40h] ds:fffff900`c00cb050=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff8000334fc07 to fffff800032d3a40
STACK_TEXT:
fffff880`0741c608 fffff800`0334fc07 : 00000000`00000050 fffff900`c00cb050 00000000`00000000 fffff880`0741c770 : nt!KeBugCheckEx
fffff880`0741c610 fffff800`032d1b6e : 00000000`00000000 fffff900`c00cb050 fffff900`c23bd700 fffff900`c1abded8 : nt! ?? ::FNODOBFM::`string'+0x41c2f
fffff880`0741c770 fffff960`0022283c : 00000216`c0213210 fffff960`0010900b fffff900`c1bfb880 fffff960`001de820 : nt!KiPageFault+0x16e
fffff880`0741c900 fffff960`002ce041 : fffff900`c00cb010 fffff900`c1abded8 fffff900`c1abdcd8 fffff960`002ce670 : win32k!SpNotifyLSurfaceRedirSurfAssoc+0x14
fffff880`0741c950 fffff960`002cda41 : fffff900`c1bfb880 00000000`00000001 fffff900`c1abdcc0 00000000`07120710 : win32k!SFMLOGICALSURFACE::SetShape+0xd1
fffff880`0741c9a0 fffff960`002cea77 : 00000000`00000000 00000000`07120710 fffff900`c1bfb880 00000000`00000002 : win32k!SFMLOGICALSURFACE::DeInitialize+0x71
fffff880`0741c9e0 fffff960`001101b5 : 00000000`07120710 00000000`00000001 00000000`000003e8 00000000`00000000 : win32k!bhLSurfDestroyLogicalSurfaceObject+0x4b
fffff880`0741ca20 fffff960`00277f6d : 00000000`000003e8 00000000`00000001 00000000`00000000 00000000`00010286 : win32k!NtGdiCloseProcess+0x6d
fffff880`0741ca80 fffff960`00131fe5 : 00000000`00000000 fffff880`02344000 fffff8a0`0282f770 fffff880`0741cad8 : win32k!MultiUserNtGreCleanup+0x8d
fffff880`0741cac0 fffff800`0351d92c : 00000000`00000001 00000000`00000000 fffff880`02344000 fffffa80`04ba0310 : win32k!Win32KDriverUnload+0xa5
fffff880`0741cb10 fffff800`0361d435 : fffff880`0741cba8 00000000`0000002a 00000000`00000000 fffff880`02344000 : nt!MiDereferenceSessionFinal+0xfc
fffff880`0741cbb0 fffff800`032a5954 : fffff800`03466940 fffff8a0`0283b060 00000000`00000000 fffffa80`055f1b30 : nt! ?? ::NNGAKEGL::`string'+0x2a3b5
fffff880`0741cbe0 fffff800`035a8156 : fffff8a0`0283b060 00000000`00000000 fffffa80`04ba0310 fffffa80`04ba0310 : nt!MmCleanProcessAddressSpace+0x628
fffff880`0741cc30 fffff800`035a852d : 00000000`00000000 fffff800`0356da01 00000000`00000000 fffffa80`04ba85a0 : nt!PspExitThread+0x56a
fffff880`0741cd30 fffff800`032c5426 : fffff800`03453e80 00000000`00000080 fffffa80`04ba0310 fffff880`01a2fd8e : nt!PspTerminateThreadByPointer+0x4d
fffff880`0741cd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
STACK_COMMAND: kb
FOLLOWUP_IP:
win32k!SpNotifyLSurfaceRedirSurfAssoc+14
fffff960`0022283c 488b4940 mov rcx,qword ptr [rcx+40h]
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: win32k!SpNotifyLSurfaceRedirSurfAssoc+14
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: win32k
IMAGE_NAME: win32k.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 556356ff
FAILURE_BUCKET_ID: X64_0x50_win32k!SpNotifyLSurfaceRedirSurfAssoc+14
BUCKET_ID: X64_0x50_win32k!SpNotifyLSurfaceRedirSurfAssoc+14
Followup: MachineOwner
---------
kuromi777, I have had the same BSOD twice this week. (BOTH TIMES WHILE LOGGING OFF.)
Edit 1: The more I think of it, I do believe the first BSOD occurred during, for me, a rare shut-down. Just like u, kuromi777!
Yes, just remembered, the HTPC in question has a TV Tuning Adapter used along with a Quad High-Def TV Tuner. Both need to be Power cycled if the PC is shut down. Restarting is the best way to avoid Power cycling them. Shut down last Sunday was a safe measure taken to check room for the install of a USB 3.0 adapter card needed for external HDDs.
First of two times BSOD occurred was last Sunday: (While Shutting Down)
Less than two hours before the Women's 2015 World Cup Football Championship game OMG!....
When the BSOD occurred I immediately
restored a Full Acronis Backup Image of C Drive. Took only nine minuets. Caught the game np. Was HAPPY as could be I didn't miss ANY, of the first 16 minuets!!!
HTPC was super AOK after
^^. HTPC has ROCKED PERFECTLY! UNTIL today...
A few minuets ago, after manually selecting a single Windows Update:
Code:
Definition Update for Windows Defender - KB915597 (Definition 1.201.1144.0)
Successful
Important
7/9/2015
Because said PC is an HTPC, Acronis backups are not made on a regular basis. No reason to make daily or weekly backups on a PC that never changes or stores Data other than Movies, right? (The WMC PlayReady files have been moved. I configured a 'Symbolic' Link... it's better than the 'Junction' Link that for example all "My Documents" folders use; and allows all recordings to pass Mustard no matter how old the OS is after restoring a Backup Image of it; versus how new or old the protected HD Recorded Movies are. They could be from way before the restored OS or from way after it was created and or restored. TheGreenButton Dot Com guys, ROCK! Couldn't have done it without them. Even though they said at first it couldn't be done and only theoretically was any discussion of it occurring; and I said but but I'm the Master Back-upper! Then they changed their tune to, it was not advisable to attempt, or nor recommended to try, in other words: *we think ur nuts, kind of song.lol But, flawless for 3 1/2 years now!
)
OH! strangely enough, date of the said backup image used was, "6/15/2015 12:02 PM".
Code:
Definition Update for Windows Defender - KB915597 (Definition 1.201.1144.0)
SuccessfulImportant
7/9/2015
Definition Update for Windows Defender - KB915597 (Definition 1.201.836.0)
Successful
Important
7/5/2015
Definition Update for Windows Defender - KB915597 (Definition 1.199.2375.0)
Successful
Important
6/13/2015
Security Update for Windows 7 for x64-based Systems (KB3033890)
Successful
Important
6/10/2015
Security Update for Windows 7 for x64-based Systems (KB3059317)
Successful
Important
6/10/2015
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB3054891)
Successful
Important
6/10/2015
Security Update for Windows 7 for x64-based Systems (KB3057839)
Successful
Important
6/10/2015
Security Update for Windows 7 for x64-based Systems (KB3063858)
Successful
Important
6/10/2015
Windows Malicious Software Removal Tool x64 - June 2015 (KB890830)
Successful
Important
6/10/2015
Definition Update for Windows Defender - KB915597 (Definition 1.199.2103.0)
Successful
Important
6/10/2015
Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3058515)
Successful
Important
6/10/2015
Definition Update for Windows Defender - KB915597 (Definition 1.199.1825.0)
Successful
Important
6/5/2015
Definition Update for Windows Defender - KB915597 (Definition 1.199.1468.0)
Successful
Important
6/4/2015
I have Windows Defender Service running for no reason. lol kuromi777, make sure that the one user you mentioned did not have it running.
The last two Updates:
1.
Definition Update for Windows Defender - KB915597 (Definition 1.201.836.0)
Successful
Important
7/5/2015
^^ was updated and installed last Sunday after Acronis Image Restoration. KB915597 [Edit: KB915597 (Definition 1.201.836.0)] did not cause a problem.
2.
Definition Update for Windows Defender - KB915597 (Definition
1.201.1144.0)
Successful
Important
7/9/2015
^^ was installed today
[Edit: Thursday 2015-07-09 ] minuets ago. [Edit: KB915597 (Definition
1.201.1144.0) DID CAUSE A PROBLEM?!]
Result(s) of KB915597 [Edit: KB915597 (Definition
1.201.1144.0):
HTPC became unresponsive. Took forever for the Log-off to initiate. Then instant BSOD:
Code:
FAILURE_BUCKET_ID: X64_0x50_win32k!SpNotifyLSurfaceRedirSurfAssoc+14
BUCKET_ID: X64_0x50_win32k!SpNotifyLSurfaceRedirSurfAssoc+14
A. Repeat restoring the same Backup as used last Sunday. (Originally created,
"6/15/2015 12:02 PM")
B. Don't install ANY updates.
C. Disable the Windows Defender Service and Uninstall Windows Defender.
D. Test for a few days or jump to next step.
E. After a few days or don't even wait: Enable the Windows Defender Service and Install Windows Defender.
F. DL/ Install the same two Windows Defender Updates:
1.
[Edit: Windows Defender - KB915597 (Definition 1.201.836.0)]
2.
[Edit: Windows Defender - KB915597 (Definition 1.201.1144.0)]
Windows Defender - KB915597 (Definition 1.201.836.0)
Windows Defender - KB915597 (Definition 1.199.2375.0)
G. Will see if doing A-F will recreate:
"HTPC [becomes] unresponsive. [Takes] forever to for the Log-off to initiate. Then instant BSOD."
Note: the possible waits mentioned, are all because every time I want to tweak the HTPC, I can't. Can't risk it, because of something to be recorded can't be missed/ risked missing. (I've had a USB 3.0 card to install in it, sitting for months now. Amazon delivered it on an early Sunday Morning! in 23 hours after ordering it.lol Did a Drone deliver it!? lol) Recently got an HD-DVR from Cable TV ppl for contingencies.
All BSOD(s) in the entire life (2013-09-19) of the HTPC's current OS:1. September 13, 2014, 9:37:42 PM,
FAILURE_BUCKET_ID: X64_0x3B_win32k!MulAssociateSharedSurface+15
BUCKET_ID: X64_0x3B_win32k!MulAssociateSharedSurface+15
(Accidentally allowed a Video driver to be updated by Windows or something. To fix it: Restored a Backup Image from before the BSOD; because it is faster than a clean Video driver uninstall/ install and all those Multiple re-boots in and out of windows and Safe-mode and back. That takes forever and if the phone rings, HELL! Only 9 minuets for a Backup Image restore!
)
2. March 08, 2015, 8:39:26 AM,
FAILURE_BUCKET_ID: X64_0x50_win32k!SpNotifyLSurfaceRedirSurfAssoc+14
BUCKET_ID: X64_0x50_win32k!SpNotifyLSurfaceRedirSurfAssoc+14
(Don't remember what I did to fix or what happened. But for a reason such as thinking an obvious human cause made it occur; no Backup Image was restored. An Incremental Backup went smoothly on March 09, 2015. Followed by nine other Incremental Backups. The final incremental in the custom chain is said backup, from June 15.)
3. July 05, 2015,
Did not make backup of Minidump last Sunday's BSOD. Because, an
Angel on my shoulder shouted, "GO! GO! GO! Restore the Backup Image ASAP forget all protocols! Or else risk missing the greatest Soccer Hat-trick that takes just 16 minuets and includes a forth goal! But I'm positive #3 was the exact same as #4.
4. July 09, 2015, 2 hours ago,
FAILURE_BUCKET_ID: X64_0x50_win32k!SpNotifyLSurfaceRedirSurfAssoc+14
BUCKET_ID: X64_0x50_win32k!SpNotifyLSurfaceRedirSurfAssoc+14
See: Remedy above.
GL
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Day 2 Update (2015-07-10):
(08:02 AM)
After 1st Restore today:BSOD happened ! (Based on Remedy posted yesterday.)
STEPS:
A. Repeat restoring the same Backup as used last Sunday. (Originally created, "6/15/2015 12:02 PM")
B. Don't install ANY updates.
C. Disable the Windows Defender Service and Uninstall [Disable] Windows Defender: Specifically, Disabled from its own GUI (Options Settings/ Administrator/ Use this program/ Save ), which changed the Service from "Delayed Start" to "Manual Start".
D. Attempted Log-off and restart.
E.
BSOD...
FAILURE_BUCKET_ID: X64_0x50_win32k!SpNotifyLSurfaceRedirSurfAssoc+14
BUCKET_ID: X64_0x50_win32k!SpNotifyLSurfaceRedirSurfAssoc+14
(approx 08:45 AM)
After 2nd Restore todayNO BSOD !
(Based on Remedy posted yesterday/ attempted once already today.)
STEPS:
A. Repeat restoring the same Backup as used last Sunday. (Originally created, "6/15/2015 12:02 PM")
B. Don't install ANY updates.
C. SKIPPED:
Disable the Windows Defender Service and Uninstall [Disable] Windows Defender: Specifically, Disabled from its own GUI (Options Settings/ Administrator/ Use this program/ Save ), which changed the Service from "Delayed Start" to "Manual Start".
D. INSTEAD: Opened Windows Defender; Clicked on Update option; Windows Defender Updated itself.
E. Attempted Log-off and restart.
F.
NO BSOD
G. Booted back into Windows. All seems fine.
Note: So far... the following two are not present in Windows Update:
Windows Defender - KB915597 (Definition 1.201.836.0)
Windows Defender - KB915597 (Definition 1.201.1144.0)
But, there's also something
new to note in Windows Update History:
Windows Defender - KB915597 (Definition 1.201.1399.0)
I'm pretty sure that it (Definition
1.201.1399.0) replaced:
Update for Windows Defender - KB915597 (Definition 1.201.1144.0).
And most likely fixed any problems with any other previous, too.
Because:
Windows Defender - KB915597 (Definition 1.199.2375.0);
has existed in all update history lists until now. Therefore, 1.201.1399.0 must have also fixed it. Not just "1.201.1144.0" (seemed the biggest instigator); but "1.199.2375.0" was just waiting to join it. lol
And last Sunday (2015-07-05), after thinking all was fine, just before (and after) the big 2015 Soccer Championship :), I started a new Full Backup. But deleted it after the BSOD yesterday (Thursday 2015-07-05). Can't wait for the "All Clear" to make a new Full Backup.
Also note that this HTPC has three WMC Extenders connected and running their DVRs from it. Total of 10 TB (soon to be 15 TB) of storage on 4 drives; 3 SATA and a 5 TB External USB. Will add a 2nd 5 TB Ext USB after a USB 3.0 Adapter is installed. And not before BSOD is proven to be gone for good. :)
Edit: In addition to, "1.199.2375.0" just waiting to join in the fun; it was also slowing down things to varying degrees over a matter of weeks; not noticeable because it was gradual... in other words messed-up from the get-go. It was installed 6/13/2015. And if need be I'll restore a backup from just before 6/13/2015 or way before that date.
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Day 2 Update (Cont.)
04:24 PM (2015-07-10):
Check-disk (Chkdisk) and Windows Defender are both at fault! And my intuition failed!
Code:
TimeCreated : 7/10/2015 12:19:33 PM
Message :
Checking file system on C:
The type of the file system is NTFS.
Volume label is 080_WDC_P01.
One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.
CHKDSK is verifying files (stage 1 of 3)......blah blah blah...
...blah blah blah...
...blah blah blah...
...blah blah blah...
...blah blah blah...
...blah blah blah...
...blah blah blah...
...blah blah blah...
...blah blah blah...
...blah blah blah...
...blah blah blah...
...blah blah blah...
...blah blah blah...
...blah blah blah...
...blah blah blah...
...blah blah blah...
...blah blah blah...
...blah blah blah...
...blah blah blah...
I have to run Chkdisk once twice a year and always forget. lol
Oh well, time to finally install a USB 3.0 Adapter card (YAY!)
And enjoy USB 3.0@625 MBps versus old USB 2.0@60 MBps; Gb LAN (125 MBps); four 2.5 TB partitions, on two USB 3.0, 5 TB External Drives!
Only to wake-up tomorrow and hear, "USB 3.1 is HERE!!!!!!!"
*What!!??? LOL
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