Getting BSOD while playing games, error 0x00000019


  1. JonathanZhang
    Posts : 2
    Windows 7 Ultimate 64bit
       New #1

    Getting BSOD while playing games, error 0x00000019


    Hi guys, I started getting BSOD since late last month, since then i start to get it from once every 3-4 days to once a day, so I decided to get some help here.
    So the thing is, I get BSOD from time to time, what I can confirm is most of the time it happens I have my Google Chrome, Skype and at least one game (usually games that require decent rig)on except the last time I didn't have any games on.

    Here's my system spec:
    Processor Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
    Manufacturer Intel
    Speed 4.0 GHz
    Number of Cores 8
    Video Card NVIDIA GeForce GTX 780 Ti
    Manufacturer NVIDIA
    Chipset GeForce GTX 780 Ti
    Dedicated Memory 3.1 GB
    Total Memory 2.7 GB
    Memory 16 GB
    Operating System Microsoft Windows 7 Ultimate Edition Service Pack 1 (build 7601), 64-bit
    Service Pack 1
    Size 64 Bit
    Edition Ultimate

    I have attached the zip file containing the recent dmp logs.
    Any help will be appreciated.
      My Computer
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  3. JonathanZhang
    Posts : 2
    Windows 7 Ultimate 64bit
    Thread Starter
       New #2

    I have read the instructions on posting BSOD thread and use the log collector to provide updated info about my computer.
      My Computer
    Quote Quote

  4. Boozad
    Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       New #3

    You have a DELL OEM PID an an ASUS retail motherboard, this means your installation is counterfeit.
    Code:
    Ö÷»úÃû:           PHANTOMPAIN-PC
OS Ãû³Æ:          Microsoft Windows 7 Æì½¢°æ 
OS °æ±¾:          6.1.7601 Service Pack 1 Build 7601
OS ÖÆÔìÉÌ:        Microsoft Corporation
OS ÅäÖÃ:          ¶ÀÁ¢¹¤×÷Õ¾
OS ¹¹¼þÀàÐÍ:      Multiprocessor Free
×¢²áµÄËùÓÐÈË:     Phantompain
×¢²áµÄ×éÖ¯:       
²úÆ· ID:          00426-OEM-8992662-00400 ---> DELL PID
³õʼ°²×°ÈÕÆÚ:     2014-09-19, 18:11:14
ϵͳÆô¶¯Ê±¼ä:     2015-07-10, 11:59:13
ϵͳÖÆÔìÉÌ:       ASUS
ϵͳÐͺÅ:         All Series
ϵͳÀàÐÍ:         x64-based PC
´¦ÀíÆ÷:           °²×°ÁË 1 ¸ö´¦ÀíÆ÷¡£
                  [01]: Intel64 Family 6 Model 60 Stepping 3 GenuineIntel ~4001 Mhz
BIOS °æ±¾:        American Megatrends Inc. 0330, 2014-05-29
    Counterfeit installations such as yours can contain heavily modified code that can cause the installation to behave it unexpected ways. Analysing BSODs and determining their causes on these sorts of installations is completely unreliable, and for this reason most analysts won't attempt it.

    My recommendation is to install a genuine copy of Windows 7. This will minimise the problems you are experiencing and make subsequent diagnosis of BSODs far more reliable. Once you are running a genuine Windows 7 installation and are still experiencing BSODs, upload your new logs we will be happy to help you solve them.
      My Computer
    Quote Quote

 

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