BSOD playing Flash Videos (on youtube / various Anime websites)

striderhien · 10 Jul 2015

Hi guys, I'm new here I've read some of the other threads on information on how to post, I downloaded DM Log Collector to attach a log which is here. I'm not sure

So recently my computer has been randomly BSODing when I'm using some kind of flash player in my browser. It also recently crashed just browsing on facebook. Can you guys help?

Boozad · 10 Jul 2015

Unfortunately you're receiving 0x124s, these are hardware related and hardly ever give out indications as to which hardware is actually faulting.

Code:

BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  f

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

STACK_TEXT:  
fffff880`02f6db58 fffff800`03225a3b : 00000000`00000124 00000000`00000000 fffffa80`0d20c028 00000000`ba000000 : nt!KeBugCheckEx
fffff880`02f6db60 fffff800`033e9c33 : 00000000`00000001 fffffa80`0cd7d8f0 00000000`00000000 fffffa80`0cd7d940 : hal!HalBugCheckSystem+0x1e3
fffff880`02f6dba0 fffff800`03225700 : 00000000`00000728 fffffa80`0cd7d8f0 fffff880`02f6df30 fffff880`02f6df00 : nt!WheaReportHwError+0x263
fffff880`02f6dc00 fffff800`03225052 : fffffa80`0cd7d8f0 fffff880`02f6df30 fffffa80`0cd7d8f0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`02f6dd50 fffff800`03224f0d : 00000000`00000008 00000000`00000001 fffff880`02f6dfb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`02f6dd90 fffff800`03218e88 : 00000000`0001dbc0 00000000`00026d80 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`02f6ddc0 fffff800`032cf1ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`02f6ddf0 fffff800`032cf013 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`02f6df30 00000000`5ba306a2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
00000000`0037d6cc 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x5ba306a2


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

IMAGE_VERSION:  

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x124_genuineintel_processor_mae

FAILURE_ID_HASH:  {addebe90-d04a-b9c9-a39c-2531fe75dd4e}

Followup: MachineOwner
---------

2: kd> !errrec fffffa800d20c028
===============================================================================
Common Platform Error Record @ fffffa800d20c028
-------------------------------------------------------------------------------
Record Id     : 01d0bb3b6d7122e5
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 7/10/2015 20:14:13 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa800d20c0a8
Section       @ fffffa800d20c180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Micro-Architectural Error
Flags         : 0x00
CPU Version   : 0x00000000000306c3
Processor ID  : 0x0000000000000002

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa800d20c0f0
Section       @ fffffa800d20c240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000002
CPU Id        : c3 06 03 00 00 08 10 02 - bf fb da 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa800d20c240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800d20c138
Section       @ fffffa800d20c2c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : Internal unclassified (Proc 2 Bank 4)
  Status      : 0xba00000052000402

STOP 0x124 Troubleshooting

Read carefully before proceeding.

Warning

If you're overclocking your system, revert back to stock clocks now.

Note

Test the system once the overclock is removed before continuing with the steps outlined below.

Part One: CPU Stress Test
Part Two: MemTest86+ RAM Diagnostic
Part Three: Hard Drive Diagnostics
Part Four: GPU Stress Test

ONE

CPU TEST

Run Prime95 to stress test your CPU. Hardware - Stress Test With Prime95

Warning

Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

TWO

RAM TEST

Run MemTest86+ to analyse your RAM. RAM - Test with Memtest86+

Note

MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

THREE

HDD TEST

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

Note

Do not run SeaTools on an SSD as the results will be invalid.

Run chkdsk Disk Check

FOUR

GPU TEST

Run Furmark to stress test your GPU. Video Card - Stress Test with Furmark

Note

Run Furmark for around 30 minutes.

Warning

Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.