Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD, likely multiple issues, ntoskrnl.exe+ee2cb

14 Jul 2015   #1
silentbravo

Windows 7 Pro x64
 
 
BSOD, likely multiple issues, ntoskrnl.exe+ee2cb

This pc has had fairly random BSOD for quite a while, you can see from all the minidumps. One frequent trigger was going into or coming out of sleep mode. Recently I learned that Win 7 and SSD + sleep didn't play well so I made some adjustments there.

From looking at bluescreenviewer several of the BSOD have been related to AMD/ATI driver, I just updated these a few days ago, and have had 2 BSOD since, though I don't know if they are related.

I'm not really sure what will be the best way for you to look at this, some of the issues may have been fixed as time went on. I had some problems with the intel rapid storage driver iaStorA.sys for a while, but I updated those drivers and I think that issue was fixed.

I am suspecting, bad memory module or ATI/AMD drivers messed up somehow. The BSOD have been fairly infrequent so I never bothered to check this before. I will run a memtest on it while waiting for your responses. Thanks


My System SpecsSystem Spec
.
14 Jul 2015   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Not knowing what dates you performed what actions on really leaves us guessing to a point, however there are a couple of things showing that can be addressed to see if we can whittle down the issues and work from there.
There has been mention of memory corruption in a couple of dumps (0xA) but that's down to the ATI driver. You've also experienced a 0x116 which is a VIDEO_TDR_ERROR (Timeout Detection Recovery) which means there is an issue with the graphics card. As the ATI driver has been mentioned in other STOPs we'll start there first.
Code:
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa801b816010, fffff8800500ccec, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+ccec )

Followup: MachineOwner

: kd> lmvm atikmpag
start             end                 module name
fffff880`05000000 fffff880`050a8000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Tue Jun 23 02:10:51 2015 (5588B21B)
    CheckSum:         000AA93B
    ImageSize:        000A8000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Download the last known working driver from here and save it to your desktop. Download DDU and follow Display Driver Uninstaller: How to use to remove all traces of your current driver. Reboot and install the downloaded driver. See how stable the system is then and report back.

Also Avira has been flagged.
Code:
fffff880`03eb7bc8  fffff880`05193b71Unable to load image \SystemRoot\system32\DRIVERS\avipbb.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avipbb.sys
*** ERROR: Module load completed but symbols could not be loaded for avipbb.sys
 avipbb+0xcb71
Uninstall Avira and install MS Security Essentials and MalwareBytes.

Note   Note
Make sure you uncheck the 'Enable Free Trial' box when installing.



Complete these steps and test the system under normal use. Report back, uploading any new dump files if they happen.
My System SpecsSystem Spec
14 Jul 2015   #3
silentbravo

Windows 7 Pro x64
 
 

So I did actually use DDU and install latest drivers about 3 days ago. Is that ATI driver error an older one? I see June 23 on the log there. I can certainly reinstall again, but if the latest BSOD weren't also pointing to it then I'm not sure it would help.

Hmm, strange about Avira causing issue but I'll remove it for now.
My System SpecsSystem Spec
.

14 Jul 2015   #4
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Try 14.4 WHQL driver for your card, that's a pretty stable driver.

It's really not surprising Avira is causing issues, most AVs cause BSIDs on a regular basis.
My System SpecsSystem Spec
31 Aug 2015   #5
silentbravo

Windows 7 Pro x64
 
 

It took a very particular method to reinstall the drivers, but since then the system has run great, no BSOD. Using AMD 15.7 drivers as well, which gave a little boost to performance over the older ones even. Thanks all
My System SpecsSystem Spec
Reply

 BSOD, likely multiple issues, ntoskrnl.exe+ee2cb




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Strangely consistent BSoD issues relating to ntoskrnl.exe
Since around the 11/12th of jan this year, I have been getting oddly consistent bluescreens that appear to be related to ntoskrnl.exe, according to bluescreenview. The first time I start my PC for the day, about 5-10 minutes later it bluescreens. It restarts itself, and runs fine for the next 10...
BSOD Help and Support
BSOD issues multiple times a day - ntoskrnl.exe
Hi guys, Can someone please help me with this BSOD issues? Facing crashes every now and then while using PC for browsing and MS excel. Earlier it was caused by usbhub.sys but now it seems to be due to ntoskrnl.exe Files attached. Thanks a lot in advance. Kind Regards, Nirvana18
BSOD Help and Support
New Custom Build, Fresh Win7 install, BSOD issues ntoskrnl/win32k
Hi 7Forums, I recently bought a new computer from a pc build website. I installed Win7 HP 64bit and started to instantly experience BSODs. After a bit of diagnostics, memtest told me that one of the RAM sticks was horrifically broken, that has since been sent off for replacement and the...
BSOD Help and Support
BSOD on Startup ntoskrnl.exe or rthdmivs.sys Realtek HD Drivers issues
Hello and thanks for this forum. I have learned a lot from browsing this site. I bought my computer early October just for gaming. A week in I got my first BSOD, was disappointed but thought components just breaking in. Then found it happening every time I logged on when I went to click onto my...
BSOD Help and Support
Is ntoskrnl giving my BSOD issues?
Out of the blue I have had some problems with the BSOD yesterday and today. I installed BSOD viewer and I want to show you my logs: ================================================== Dump File : 110412-10732-01.dmp Crash Time : 11/4/2012 10:50:21 AM Bug Check String :...
BSOD Help and Support
Random BSOD'S ntoskrnl.exe issues
so lately i have been getting these BSOD's..usually while im playing minecraft...this isnt the only issue with BSOD's i have had...i have had to uninstall avast due to avast issues as you will see in my dumps all my hardware is up to date with drivers i have ran memtest 8 passes no errors i have...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:27.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App