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Windows 7: Windows 7 BSOD Caused by driver ntoskrnl.exe

16 Jul 2015   #1
aussiepride

Windows 7 Home Premium 64-bit
 
 
Windows 7 BSOD Caused by driver ntoskrnl.exe

Hi everyone,
As I was putting my PC into sleep mode today I received the BSOD. I downloaded BlueScreenView and scanned my mini dump files. The program informed me that the crash was caused by the driver ntoskrnl.exe My question is how do I fix this so that it doesn't happen again. Please forgive my ignorance; I'm not good with this sort of thing. If you require any more info I'm more than happy to provide it. Below I have included the details of the crash which were provided by BlueScreenView

A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: ntoskrnl.exe

IRQL_NOT_LESS_OR_EQUAL

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x0000000a (0x0000000000000000, 0x0000000000000002, 0x0000000000000001,
0xfffff80003c804bc)

*** ntoskrnl.exe - Address 0xfffff80003c78a40 base at 0xfffff80003c06000 DateStamp
0x5507a73c


Thanks so much for your help.


My System SpecsSystem Spec
.
16 Jul 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

Follow Blue Screen of Death (BSOD) Posting Instructions
Make sure the zip file includes the dmp file/s. If not, configure a small memory dump - Dump Files - Configure Windows to Create on BSOD and wait/trigger another BSOD. then re-run the "Dm log collector" and attach the new report.
My System SpecsSystem Spec
16 Jul 2015   #3
aussiepride

Windows 7 Home Premium 64-bit
 
 

Here you go. Feel free to let me know if there is anything else that you need. Just a heads up - the crash I'm most concerned about was the one that happened on the 16-7-15.
My System SpecsSystem Spec
.

18 Jul 2015   #4
aussiepride

Windows 7 Home Premium 64-bit
 
 

Also, if it helps the BSOD occurred as I was putting my PC into sleep mode.
My System SpecsSystem Spec
21 Jul 2015   #5
aussiepride

Windows 7 Home Premium 64-bit
 
 

Could anyone help please?
My System SpecsSystem Spec
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 Windows 7 BSOD Caused by driver ntoskrnl.exe




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