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Windows 7: BSOD playing CS:GO, error 0x00000116

18 Jul 2015   #11
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Yeah or a hard lock, and to see if your GPU's temps are stable under load. If all is OK after 30 minutes or so you can stop the test, that will have ruled out overheating on the card.


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18 Jul 2015   #12
JollyJed

windows 7
 
 

Not sure if its good news or bad news but when the temp hit 80 (only took a few mins) my monitor screen went black and when i looked into the case the Graphics card fans were off, a few moments later they came back on and my monitor stayed black..
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18 Jul 2015   #13
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

It looks like the card itself is the issue then. Reboot and uninstall the card via Device Manager, then power down and physically remove it from the machine. Check in the fans for any dust build up and clean it out with a soft brush or can of compressed air (hold the fan still whil d oing this so as not to damage the bearings). Then reseat the card ensuring it's fully seated and the power connections are fully secure. Reboot and install the driver of your choice, then leave the side of the PC and see if the fan spins. If it does run Furmark again keeping an eye on temperatures and the fan.
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18 Jul 2015   #14
JollyJed

windows 7
 
 

How do i uninstall it via the device manager mate? never done that before. Sorry for the stupid questions its my first build
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18 Jul 2015   #15
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

No stupid questions mate, if you don't know you don't know.

Right click on PC and click Properties. Click on Device Manager then expand Display Adapters. Right click on your GPU and click on Uninstall.
Attachment 366305
You will lose your display on your monitor when you do this, obviously you've uninstalled your display adapter, just perform a hard power down by holding the power button in until the nachine turns off then remove and clean the GPU. Then refit it and reboot, Windows will detect the card and install the driver it finds, you can then install whichever driver you want.
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18 Jul 2015   #16
JollyJed

windows 7
 
 

Thanks for the help mate, there wasn't really any dust in the GPU but i fiddled about with the connections ensuring they were all secure, i have since rebooted the pc and reinstalled the driver and FurMark has been running for 10 minutes and is sitting around 77-79 (keeps going up and down) so there is definitely an improvement. Ill keep you updated with whether or not it reaches the 30 minute mark!

Thanks again mate
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18 Jul 2015   #17
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

No problem at all mate, you're more than welcome. Keep us posted, I'll be around.
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18 Jul 2015   #18
JollyJed

windows 7
 
 

Ok so i stopped it at 32 minutes at a temp of 72, is that any good? considering before it went to 80 in 2 minutes its definitely an improvement
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18 Jul 2015   #19
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Yeah that looks a lot better. All seems stable. Just use the system normally now and see how it goes, it's possible something wasn't seated properly and that's corrected the issue. If you have any more trouble post back, we'll be here.
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18 Jul 2015   #20
JollyJed

windows 7
 
 

Awesome mate thanks a lot, i just came across a problem that isn't to do with the BSOD but i think i caused it messing with the drivers etc - When i plug my headset in now realtek recognizes it and says its connection and when i go to playback devices its there and says sound is coming through but there isn't, is there something i can do to get it back? i honestly have no idea whats gone wrong with it!
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 BSOD playing CS:GO, error 0x00000116




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