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Windows 7: New Random BSOD, 0xA ntoskrnl.exe

19 Jul 2015   #1
MaggieG

Win 7 Professional, 64 bit, SP1
 
 
New Random BSOD, 0xA ntoskrnl.exe

This just started Friday night, every once in a while I get a random BSOD out of nowhere. I thought it might be due to the extreme heat we'd been experiencing that day but it's cooled down and they continue.

I've run the log thingy suggested by the forums and attached the zip folder.

I don't know if this is a symptom or just a side-effect but every time my computer comes back up, I have to unplug and reseat my USB wireless dongle because it won't start on its own (error 10).

So far I have re-installed my graphics and network drivers to no avail. I thought about restoring to an earlier point but that's sort of a last resort as I'd have to re-install WoW and we all know how long that takes..

Yeah, priorities..

Any suggestions would be greatly appreciated.

I'm running Win 7 Pro, 64 bit
It's a custom-made PC, with an Intel i7 processor, Asus P8Z77V motherboard, Samsung SSD, aaaand in looking at my RAM I realize it's only recognizing 8GB and that might be my problem...
I'll re-seat it (as I have 2 8GB sticks) and if there's anything else anyone sees, please let me know.

Thanks so much!


My System SpecsSystem Spec
.
19 Jul 2015   #2
MaggieG

Win 7 Professional, 64 bit, SP1
 
 

Soooo I did find a chip was loose. I popped it back in and now it properly recognizes 16GB however I bluescreened immediately after booting up. Soooo.. now what? :P
My System SpecsSystem Spec
19 Jul 2015   #3
MaggieG

Win 7 Professional, 64 bit, SP1
 
 

Yeah chalk this one up to chip creep.
My System SpecsSystem Spec
.

22 Jul 2015   #4
MaggieG

Win 7 Professional, 64 bit, SP1
 
 

It was stable for a while and now it's back to crashing and even more frequently. I've attached the new set of logs. *Please* help me figure this http://www.sevenforums.com/newreply....1&p=3112078out. I'm going insane.
My System SpecsSystem Spec
24 Jul 2015   #5
MaggieG

Win 7 Professional, 64 bit, SP1
 
 

Somebody? Anybody? Please?
My System SpecsSystem Spec
27 Jul 2015   #6
MaggieG

Win 7 Professional, 64 bit, SP1
 
 

I hate begging but I have to, this is making me cry, is ANYONE able to look at my logs and see if there's anything that sticks out? Thank you..
My System SpecsSystem Spec
27 Jul 2015   #7
derekimo

Microsoft Community Contributor Award Recipient

 
 

Hi Maggie,

Welcome to the forum.

Sorry for the delay, this section is pretty busy.

Your dump files are not very revealing. I do see some drivers that need to be installed though.

Code:
Ethernet Controller	PCI\VEN_10EC&DEV_8168&SUBSYS_85051043&REV_09\4&11EB9DBD&0&00E4	The drivers for this device are not installed.
SM Bus Controller	PCI\VEN_8086&DEV_1E22&SUBSYS_84CA1043&REV_04\3&11583659&0&FB	The drivers for this device are not installed.
Universal Serial Bus (USB) Controller	PCI\VEN_8086&DEV_1E31&SUBSYS_84CA1043&REV_04\3&11583659&0&A0	The drivers for this device are not installed.
Your Chipset, LAN and USB drivers can be found on your Motherboard download site,

https://www.asus.com/us/Motherboards...Desk_Download/

There is also this device,

Code:
USB  AUDIO	USB\VID_1130&PID_1620&MI_00\7&141B3EE1&0&0000	This device cannot start.
Not sure what that is, I get a match on the Vendor ID but not the Device. Maybe that will change with you installing the drivers for the above mentioned items.

Give that a shot and see how it goes.

It looks like a fairly recent (5/12/15) install so you may need other drivers as well.
My System SpecsSystem Spec
28 Jul 2015   #8
MaggieG

Win 7 Professional, 64 bit, SP1
 
 

Thank you Derek, sorry to sound so panicked, I'm having a really bad time with this thing

I've installed those three drivers so we'll see what happens.

I also ran ccleaner and cleaned up both loose files and the registry just in case.
My System SpecsSystem Spec
28 Jul 2015   #9
derekimo

Microsoft Community Contributor Award Recipient

 
 

You're welcome, that's alright.

OK, hold off running Ccleaner anymore though because it will delete your dump files and other info, if this continues that info will be necessary.
My System SpecsSystem Spec
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