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Windows 7: BSOD at random times, csrss.exe possible culprit

22 Jul 2015   #1
xichael

 
 
BSOD at random times, csrss.exe possible culprit

I just set up the debugger and had a look at the latest dmp file. It suggests csrss.exe has something to do with it. I read that this file can, on occasion, be a trojan, but VirusTotal gave it a clean bill of health. I also did a short HDD scan with Seatools and ran the Windows Memory Diagnostic last night, both of which passed.

So, here's the collected dmp files for your perusal. Hope on obvious cause jumps out at you.


My System SpecsSystem Spec
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26 Jul 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Please test the HDD using Seatools.
SeaTools for DOS and Windows - How to Use
Take both the short test and the long test. Let us know the results.
_____________________________________________________________
Code:
BugCheck F4, {3, fffffa8006129060, fffffa8006129340, fffff8000337ae20}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
My System SpecsSystem Spec
26 Jul 2015   #3
xichael

 
 

Both SeaTools tests passed. Anything else I can try?
My System SpecsSystem Spec
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26 Jul 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Just take another test, as a precaution. Then, depending on the result, we may need to go for some hardware related troubleshooting.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the result.
My System SpecsSystem Spec
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 BSOD at random times, csrss.exe possible culprit




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