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Windows 7: BSOD on laptop fresh from Dell

24 Jul 2015   #1
ISSqueries

Windows 7
 
 
BSOD on laptop fresh from Dell

Our organisation received a laptop just this week (Dell Latitude E5250). It's been BSODing occasionally. I'm currently troubleshooting, but since there's some urgency to the situation and I have no-one else on site to defer to, I'd really appreciate someone else's opinion on the matter. I've attached the DM log.

Thanks for your time.


My System SpecsSystem Spec
.
25 Jul 2015   #2
Laith

Windows 10 Professional x64
 
 

Hiya and welcome to SevenForums!
Code:
BugCheck D1, {8, 2, 1, fffff88001b412d0}

Probably caused by : ndis.sys ( ndis!ndisMDoOidRequest+370 )
Code:
BugCheck 1000007E, {ffffffffc0000005, fffff880018e5e1b, fffff8800357e4e8, fffff8800357dd40}

Unable to load image \SystemRoot\system32\DRIVERS\Netwsw02.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Netwsw02.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwsw02.sys
Probably caused by : Netwsw02.sys ( Netwsw02+19d925 )
Code:
BugCheck 1000007E, {ffffffffc0000005, fffff8800191f2d0, fffff8800a8cb848, fffff8800a8cb0a0}

Probably caused by : ndis.sys ( ndis!ndisMDoOidRequest+370 )
Run sfc /scannow and chkdsk /r.
Install the latest updates from Windows Update.

Do the exact same steps for chkdsk /r but instead of typing in sfc /scannow type chkdsk /r.

SFC /SCANNOW Command - System File Checker

Update your Intel WiFi networking driver.
My System SpecsSystem Spec
Reply

 BSOD on laptop fresh from Dell




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