BSOD - Kernel Power Event 41

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  1. Posts : 9
    Windows 7 Ultimate x64
       #1

    BSOD - Kernel Power Event 41


    I recently have had issues with BSOD and can't seem to resolve this occurence...In my event viewer I have found some information and have also found out how to retrieve dump file which is attached as follows. This link is also describing an issue logged into event viewer when BSOD happens...

    https://technet.microsoft.com/en-us/...409a7de03.aspx



    Zip file contains information produced after running .exe program for windows 7....dump files etc.
    Last edited by JosephKing44203; 26 Jul 2015 at 02:13. Reason: Uploading proper information
      My Computer


  2. Posts : 2,781
    Windows 10 Pro x64
       #2

    Hiya and welcome to SevenForums!
    Code:
    BugCheck 124, {0, fffffa800823c8f8, 0, 0}
    
    Probably caused by : hardware
    Code:
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    
    BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
    Code:
    BugCheck A, {10, 2, 0, fffff80002cc8bd9}
    
    Probably caused by : tcpip.sys ( tcpip!IppFlushNeighborSet+140 )
    Code:
    BugCheck 10E, {1f, fffff8a002c6fdb0, 0, 5d7}
    
    Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148 )
    Run sfc /scannow and chkdsk /r.
    Install the latest updates from Windows Update.

    Do the exact same steps for chkdsk /r but instead of typing in sfc /scannow type chkdsk /r.

    SFC /SCANNOW Command - System File Checker

    Run Prime95, when running it check the temps. If they go too high stop the test. Hardware - Stress Test With Prime95
      My Computer


  3. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #3

    So when running prime95 test what temp would be to high?
      My Computer


  4. Posts : 2,781
    Windows 10 Pro x64
       #4

    The CPU's temp and possibly the motherboards.
      My Computer


  5. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Im think its the power supply causing the crash....the temp doesnt get overly hot just that the voltage is high....any input?
      My Computer


  6. Posts : 2,781
    Windows 10 Pro x64
       #6

    Hmm, in rare cases it might be the PSU but i don't think it is this time. Is the CPU Cooler working ok?
      My Computer


  7. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Like I said its not getting hot but the voltage is running high....and being that its a power problem im pointing my finger at the psu but I dont know to much about the issue...
      My Computer


  8. Posts : 2,781
    Windows 10 Pro x64
       #8

    I know that you said that. In stresses the voltage is supposed to get high because it is stressing the CPU very much. It dosen't hurt to check the PSU though. Can you borrow a friend's PSU and check?
      My Computer


  9. Posts : 9
    Windows 7 Ultimate x64
    Thread Starter
       #9

    Thats what I am working on now is trying to get another psu from a friend to test it but even when the computer isnt stressed and sitting idle its not heating up but the voltage is consistantly high. Also going to try and send the dump files and event error messages in attachment again.
      My Computer


  10. Posts : 2,781
    Windows 10 Pro x64
       #10

    That sounds like a PSU issue for sure.
      My Computer


 
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