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Windows 7: BSOD - Kernel Power Event 41

26 Jul 2015   #1
JosephKing44203

Windows 7 Ultimate x64
 
 
BSOD - Kernel Power Event 41

I recently have had issues with BSOD and can't seem to resolve this occurence...In my event viewer I have found some information and have also found out how to retrieve dump file which is attached as follows. This link is also describing an issue logged into event viewer when BSOD happens...

https://technet.microsoft.com/en-us/...409a7de03.aspx



Zip file contains information produced after running .exe program for windows 7....dump files etc.


My System SpecsSystem Spec
.
26 Jul 2015   #2
Laith

Windows 10 Professional x64
 
 

Hiya and welcome to SevenForums!
Code:
BugCheck 124, {0, fffffa800823c8f8, 0, 0}

Probably caused by : hardware
Code:
IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
Code:
BugCheck A, {10, 2, 0, fffff80002cc8bd9}

Probably caused by : tcpip.sys ( tcpip!IppFlushNeighborSet+140 )
Code:
BugCheck 10E, {1f, fffff8a002c6fdb0, 0, 5d7}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148 )
Run sfc /scannow and chkdsk /r.
Install the latest updates from Windows Update.

Do the exact same steps for chkdsk /r but instead of typing in sfc /scannow type chkdsk /r.

SFC /SCANNOW Command - System File Checker

Run Prime95, when running it check the temps. If they go too high stop the test. Hardware - Stress Test With Prime95
My System SpecsSystem Spec
26 Jul 2015   #3
JosephKing44203

Windows 7 Ultimate x64
 
 

So when running prime95 test what temp would be to high?
My System SpecsSystem Spec
.

26 Jul 2015   #4
Laith

Windows 10 Professional x64
 
 

The CPU's temp and possibly the motherboards.
My System SpecsSystem Spec
26 Jul 2015   #5
JosephKing44203

Windows 7 Ultimate x64
 
 

Im think its the power supply causing the crash....the temp doesnt get overly hot just that the voltage is high....any input?
My System SpecsSystem Spec
26 Jul 2015   #6
Laith

Windows 10 Professional x64
 
 

Hmm, in rare cases it might be the PSU but i don't think it is this time. Is the CPU Cooler working ok?
My System SpecsSystem Spec
26 Jul 2015   #7
JosephKing44203

Windows 7 Ultimate x64
 
 

Like I said its not getting hot but the voltage is running high....and being that its a power problem im pointing my finger at the psu but I dont know to much about the issue...
My System SpecsSystem Spec
26 Jul 2015   #8
Laith

Windows 10 Professional x64
 
 

I know that you said that. In stresses the voltage is supposed to get high because it is stressing the CPU very much. It dosen't hurt to check the PSU though. Can you borrow a friend's PSU and check?
My System SpecsSystem Spec
26 Jul 2015   #9
JosephKing44203

Windows 7 Ultimate x64
 
 

Thats what I am working on now is trying to get another psu from a friend to test it but even when the computer isnt stressed and sitting idle its not heating up but the voltage is consistantly high. Also going to try and send the dump files and event error messages in attachment again.
My System SpecsSystem Spec
26 Jul 2015   #10
Laith

Windows 10 Professional x64
 
 

That sounds like a PSU issue for sure.
My System SpecsSystem Spec
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 BSOD - Kernel Power Event 41




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