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Windows 7: Random BSOD's for the last few days.

26 Jul 2015   #1
cricktopsy

New York
 
 
Random BSOD's for the last few days.

A little about the PC - It's mainly used as a Plex server and I also run a VM off the box using VMware workstation 11. The PC has 2 oboard NICs one I use specifically for the VM machine, the other I use for everything else. I believe the BSOD has something to do with the Intel NIC. I've tried updating/reinstalling Drivers. I could really use some help figuring this out as the PC is not rebooting after BSOD's even though I've checked the settings and they're set to restart after system failure.

Attachment 367036


My System SpecsSystem Spec
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26 Jul 2015   #2
Pauly

Win7 Ultimate X64
 
 

According to a couple of the recent dumps driver verifier has detected the driver 000.fcl as causing the crash which is part of Cyberlink software
Try uninstalling this software to see if it helps the situation but the dumps are quite varied so may be a bit trial and error on this one

There are also a couple dumps pointing at possible memory issues so would be wise to run memtest86+ on the ram overnight
RAM - Test with Memtest86+ test for a minimum of 8 passes
My System SpecsSystem Spec
26 Jul 2015   #3
cricktopsy

New York
 
 

I'll run memtest tonight to verify - I uninstalled powerDVD for now.

What do you think the odds of upgrading to 10 fixes these issues?
My System SpecsSystem Spec
.

26 Jul 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Disable driver verifier.

As the starting point, please follow this post to disable Samsung Rapid mode.

Also take the following tests:

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark
Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

Stress test the CPU.
Hardware - Stress Test With Prime95
It saves the result as a .txt file in the prime95's folder. Upload the file for us.

Let us know the results.
___________________________________________________
Code:
BugCheck 50, {fffffa7f9896077d, 1, fffff88001d505d5, 7}


Could not read faulting driver name
Probably caused by : hardware ( afd!AfdPoll64+530 )

Followup: MachineOwner
---------
Code:
BugCheck 1000007E, {ffffffffc0000005, fffff88000dc7db8, fffff88002f078d8, fffff88002f07130}

Probably caused by : SamsungRapidDiskFltr.sys ( SamsungRapidDiskFltr+15db8 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
26 Jul 2015   #5
Pauly

Win7 Ultimate X64
 
 

Given the combination of the dumps I looked at I think it is highly likely that your issue is either faulty ram passing bad info or a corrupt/dodgy driver, either of which can give these types of dumps so if your RAM checks out good then it is possible but given the unique setup you have and the fact you are running Plex & VM over two NICs it is hard to be sure.
My System SpecsSystem Spec
26 Jul 2015   #6
cricktopsy

New York
 
 

Tried running SFC as well - probably unrelated, but these came up.

Code:
2015-07-26 14:03:27, Info                  CSI    0000033b [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-26 14:03:27, Info                  CSI    0000033d [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-26 14:03:27, Info                  CSI    0000033f [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-26 14:03:27, Info                  CSI    00000340 [SR] This component was referenced by [l:162{81}]"Package_250_for_KB3068708~31bf3856ad364e35~amd64~~6.1.1.0.3068708-814_neutral_GDR"
2015-07-26 14:03:27, Info                  CSI    00000342 [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-26 14:03:27, Info                  CSI    00000343 [SR] This component was referenced by [l:162{81}]"Package_250_for_KB3068708~31bf3856ad364e35~amd64~~6.1.1.0.3068708-814_neutral_GDR"
2015-07-26 14:03:27, Info                  CSI    00000346 [SR] Repair complete
My System SpecsSystem Spec
26 Jul 2015   #7
Pauly

Win7 Ultimate X64
 
 

Those sfc errors are part of a bad update patch from MS and nothing to worry about, they have said they will be fixed at some point but haven't been yet and are unrelated to your issue
My System SpecsSystem Spec
26 Jul 2015   #8
cricktopsy

New York
 
 

Ran Memtest, CPU/Video Stress Test - everything was fine there.

CPU ran a little hot, but no crashing.

Let's see if disabling Samsung Rapid Mode and uninstalling Power DVD helps.
My System SpecsSystem Spec
26 Jul 2015   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by cricktopsy View Post
Ran Memtest, .
Which tool you used to run the memory test, and for how many passes?

Also, what about disabling Samsung Rapid mode?
My System SpecsSystem Spec
27 Jul 2015   #10
cricktopsy

New York
 
 

Disabled Rapid Mode, Ran Memtest86 for 8 passes. Here are some new dumps from last night. Looks like it happened 3 times while I was sleeping.

Attachment 367117
My System SpecsSystem Spec
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 Random BSOD's for the last few days.




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