BSOD on account login

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  1. Posts : 7
    Windows 7 Home Premium 64bit
       #1

    BSOD on account login


    Hi my computer has been blue screening for a while now and It is being caused by irql_not_less_or_equal and I used BSOD viewer to find it is caused by ntoskrnl.exe Please help. The Bluescreen happens right as i log into my account.
      My Computer


  2. Posts : 547
    Windows 7 Enterprise x64
       #2

    can you please post the dump files as per the BSOD posting instructions.
      My Computer


  3. Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    I am new to this stuff, could you please assist me in finding and posting those files?
      My Computer


  4. Posts : 547
    Windows 7 Enterprise x64
       #4
      My Computer


  5. Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Ok thanks for the help, here are the files
      My Computer


  6. Posts : 547
    Windows 7 Enterprise x64
       #6

    good, hopefully one of the analysts will now be able to halp you
      My Computer


  7. Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    By the way my main problem that I want to get out of safe mode for is to upgrade to windows 10 which it wont let me do in safe mode.
      My Computer


  8. Posts : 547
    Windows 7 Enterprise x64
       #8

    BTW: what account were you logging into?
      My Computer


  9. Posts : 17,322
    Win 10 Pro x64
       #9

    Try getting rid of Norton,

    It's getting flagged as the cause,

    Code:
    Unable to load image \SystemRoot\system32\DRIVERS\SymIMv.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for SymIMv.sys
    *** ERROR: Module load completed but symbols could not be loaded for SymIMv.sys
     SymIMv+0x7900
    Use the uninstall tool,

    https://support.norton.com/sp/en/us/...rProfile_en_us

    Install MSE for now,

    Microsoft Security Essentials - Microsoft Windows

    Or just use defender if you are upgrading to 10.
      My Computer


  10. Posts : 7
    Windows 7 Home Premium 64bit
    Thread Starter
       #10

    I was logging into Rohit Hacn and thanks derekimo i will try uninstalling it. and Derekimo it also says the problem is something ntsokrnl.exe
      My Computer


 
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