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Windows 7: BSOD on account login

29 Jul 2015   #1
ItsHyperOF

Windows 7 Home Premium 64bit
 
 
BSOD on account login

Hi my computer has been blue screening for a while now and It is being caused by irql_not_less_or_equal and I used BSOD viewer to find it is caused by ntoskrnl.exe Please help. The Bluescreen happens right as i log into my account.


My System SpecsSystem Spec
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29 Jul 2015   #2
Hacb

Windows 7 Enterprise x64
 
 

can you please post the dump files as per the BSOD posting instructions.
My System SpecsSystem Spec
29 Jul 2015   #3
ItsHyperOF

Windows 7 Home Premium 64bit
 
 

I am new to this stuff, could you please assist me in finding and posting those files?
My System SpecsSystem Spec
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29 Jul 2015   #4
Hacb

Windows 7 Enterprise x64
 
 

My System SpecsSystem Spec
29 Jul 2015   #5
ItsHyperOF

Windows 7 Home Premium 64bit
 
 

Ok thanks for the help, here are the files
My System SpecsSystem Spec
29 Jul 2015   #6
Hacb

Windows 7 Enterprise x64
 
 

good, hopefully one of the analysts will now be able to halp you
My System SpecsSystem Spec
30 Jul 2015   #7
ItsHyperOF

Windows 7 Home Premium 64bit
 
 

By the way my main problem that I want to get out of safe mode for is to upgrade to windows 10 which it wont let me do in safe mode.
My System SpecsSystem Spec
30 Jul 2015   #8
Hacb

Windows 7 Enterprise x64
 
 

BTW: what account were you logging into?
My System SpecsSystem Spec
30 Jul 2015   #9
derekimo

Microsoft Community Contributor Award Recipient

 
 

Try getting rid of Norton,

It's getting flagged as the cause,

Code:
Unable to load image \SystemRoot\system32\DRIVERS\SymIMv.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SymIMv.sys
*** ERROR: Module load completed but symbols could not be loaded for SymIMv.sys
 SymIMv+0x7900
Use the uninstall tool,

https://support.norton.com/sp/en/us/...rProfile_en_us

Install MSE for now,

Microsoft Security Essentials - Microsoft Windows

Or just use defender if you are upgrading to 10.
My System SpecsSystem Spec
30 Jul 2015   #10
ItsHyperOF

Windows 7 Home Premium 64bit
 
 

I was logging into Rohit Hacn and thanks derekimo i will try uninstalling it. and Derekimo it also says the problem is something ntsokrnl.exe
My System SpecsSystem Spec
Reply

 BSOD on account login




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