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Windows 7: BSOD after Norton Utilities compacted my registry. Now will not boot

30 Jul 2015   #1
SkipDrive

64 bit Windows 7 Ultimate
 
 
BSOD after Norton Utilities compacted my registry. Now will not boot

I am running Windows 7 Ultimate. After allowing Norton Utilities to compact my registry my computer will not boot. It will run through most of the boot process before getting the BSOD.

Using a Windows 7 Repair Disk I tried using System Restore. It will let me choose from 7 different restore points but when it goes to the Confirm disks to restore" the check boxes for the drives are all grayed out and it says "You must enable System Protection on the drive"

I do not have a current System Image to use for recovery.

I have the Windows 7 repair disk, the windows 7 ultimate installation media and WINPE on a flash drive. all of them provide me access to a Command Prompt.

Is there a way to get System Restore working?

Is there a was to do a repair installation of windows so I do not lose the rest of the drive data (1tb)? if I can get to the Norton Utilities program through windows I could restore the proper Registry. Norton Tech Support doesn't have a clue.

Any input on how to resolve this issue would be greatly appreciated.


My System SpecsSystem Spec
.
30 Jul 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by SkipDrive View Post
I have the Windows 7 repair disk, the windows 7 ultimate installation media and WINPE on a flash drive. all of them provide me access to a Command Prompt.

Is there a way to get System Restore working?
Check the Option Two here: System Restore

To Do a System Restore at Boot using System Recovery Options
My System SpecsSystem Spec
30 Jul 2015   #3
SkipDrive

64 bit Windows 7 Ultimate
 
 
ARC

I already tried this. Refer to my second paragraph. Even though I have restore points, the system tells me I have to turn on System Protection to use them. System protection was on when the registry was corrupted.

How do I turn on System Protection from the DOS prompt so I can use the System Restore feature?
My System SpecsSystem Spec
.

01 Aug 2015   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Give it a try? Troubleshooting Windows 7 Failure to Boot

Try the point 11, about regback.
My System SpecsSystem Spec
02 Aug 2015   #5
BorisTheAnimal

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by SkipDrive View Post
I already tried this. Refer to my second paragraph. Even though I have restore points, the system tells me I have to turn on System Protection to use them. System protection was on when the registry was corrupted.

How do I turn on System Protection from the DOS prompt so I can use the System Restore feature?
Hi SD,

when I was browsing Google for solutions I came across this post, it's a bit old so I cannot guarantee that it will work but you might want to give it a go, oh and the person who wrote this also said that you should only try this as a last resort.

System Restore failed

It's post number 15 that could be a solution.
My System SpecsSystem Spec
02 Aug 2015   #6
SkipDrive

64 bit Windows 7 Ultimate
 
 

Thank you for your guidance. I was able to get running by using the easyRE software which allowed me to use a restore point.
Again thank you.
My System SpecsSystem Spec
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 BSOD after Norton Utilities compacted my registry. Now will not boot




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