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Windows 7: First Time BSOD (IRQL_NOT_LESS_OR_EQUAL)

30 Jul 2015   #1
Cyan Ducard

Windows 7 Home Premium 64-bit (6.1, Build 7601)
 
 
First Time BSOD (IRQL_NOT_LESS_OR_EQUAL)

I fell asleep at my aging laptop, and it went into sleep mode with me. When I woke it up, everything was normal. At the desktop it gave me a notification that Windows had updates to install, which it would do automatically in the next 14 min. unless I chose to postpone the restart of my computer. Just as I was clicking on the drag down menu, I was hit with the BSOD. This was the first time I'd ever seen this bluescreen in the 5-6 years that I've owned this laptop.

When my laptop restarted automatically, everything once again seemed normal and the update appeared to proceed without any obvious problems. Unfortunately, the BSOD went by too fast for me to describe it beyond what you see in the title, but hopefully the tool you have people DL here will contain anything of importance (see attached.) Thanks in advance.


My System SpecsSystem Spec
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30 Jul 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

22 Bytes is the folder header only, the zip is empty.

Try SF Diag Tool. SF Diagnostic Tool - Using for Troubleshooting
My System SpecsSystem Spec
30 Jul 2015   #3
Cyan Ducard

Windows 7 Home Premium 64-bit (6.1, Build 7601)
 
 

Sorry about that; I was so frustrated by the BSOD that I didn't even notice the filesize.

Just realized there's a folder called "SFdebugFiles" -does this contain the files which should be in the .zip?
My System SpecsSystem Spec
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 First Time BSOD (IRQL_NOT_LESS_OR_EQUAL)




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