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Windows 7: System service ext. with pink lines

31 Jul 2015   #1
Safkan480

Windows 7 Ultimate x64
 
 
System service ext. with pink lines

I was playing a game, when suddenly dashed, curved pink lines appeared all over my monitor, then restarted the computer moments later. After that, BSOD appeared with following info:

SYSTEM_SERVICE_EXCEPTION
Technical info:
STOP: 0000003B ...
*** win32k.sys - Adress FFFFF9600009C9A4 ...

This time it offered Startup recovery, which I tried, but no dice, and start windows normally which leads to the same BSOD. Note that the pink lines were on the monitor the whole entire time. I think it has something to do with my graphic card. I tried adjusting the cable, nothing happened. I vaccumed my PC around 5 hours ago, but didn't touch any hardware with it. Any ideas? :-(


My System SpecsSystem Spec
.
31 Jul 2015   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Welcome to our forum Safkan480.

Please complete this tutorial.



Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
31 Jul 2015   #3
Safkan480

Windows 7 Ultimate x64
 
 

Thanks for the welcome. Sadly, my computer cannot boot up properly to download the file and finish the tutorial. In safe mode, the internet doesn't work. I am writing this from my phone. I can photograph the BSOD I am getting and post it here, if that will help in any way. Otherwise, there isn't much else I can do.
My System SpecsSystem Spec
.

31 Jul 2015   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Well our BSOD Team do need information to give proper guidance.

A photo might help.

Here is a tutorial by Gregrocker that should help. Read carefully and completely.

Troubleshooting Windows 7 Failure to Boot
My System SpecsSystem Spec
31 Jul 2015   #5
Safkan480

Windows 7 Ultimate x64
 
 

My System SpecsSystem Spec
Reply

 System service ext. with pink lines




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