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Windows 7: BSOD Opening a Video File From My Photos

04 Aug 2015   #1
chantal7

Windows 7 64 bit
 
 
BSOD Opening a Video File From My Photos

I was organizing photos and videos on my computer, attempted to open a video, and this blue screen happened. It only happened once, and I have attempted to open the exact video file again and all seemed to work fine. Only curious what caused this. Thank you for your time.


My System SpecsSystem Spec
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06 Aug 2015   #2
Laith

Windows 10 Professional x64
 
 

Hiya and welcome to SevenForums!
This is probably some update acting up. Let's find out!
Code:
BugCheck A0000001, {5, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Funny thing, this is an unknown bugcheck but it blamed your graphics driver. If i would pick up from my own knowledge it i think would be IRQL_NOT_LESS_OR_EQUAL_M, but of course we don't know because it's unknown. I would really be sure if it was 1000000A instead of A0000001.
My System SpecsSystem Spec
09 Aug 2015   #3
chantal7

Windows 7 64 bit
 
 

Thanks!

So nothing to really worry about then?
My System SpecsSystem Spec
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10 Aug 2015   #4
Laith

Windows 10 Professional x64
 
 

Nah, It's normal that BSODs occurs once or twice.
My System SpecsSystem Spec
16 Aug 2015   #5
chantal7

Windows 7 64 bit
 
 

Okay, thank you SO much for this! I didn't want to get all worried about it.
My System SpecsSystem Spec
16 Aug 2015   #6
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by Laith View Post
Hiya and welcome to SevenForums!
This is probably some update acting up. Let's find out!
Code:
BugCheck A0000001, {5, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Funny thing, this is an unknown bugcheck but it blamed your graphics driver. If i would pick up from my own knowledge it i think would be IRQL_NOT_LESS_OR_EQUAL_M, but of course we don't know because it's unknown. I would really be sure if it was 1000000A instead of A0000001.
STOP 0xA0000001:

Code:
Usual causes:  Appears to be a custom bugcheck coded into ATI drivers
My System SpecsSystem Spec
17 Aug 2015   #7
Laith

Windows 10 Professional x64
 
 

Oh, thanks so much for the info Derek!

No problem! It's my duty to help!
My System SpecsSystem Spec
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 BSOD Opening a Video File From My Photos




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