PC Freezes during gaming

Hello All,

Since a week of 2 i have problems that my whole pc freezes, i cant do anything anymore. mouse is not moving/keys are not functioning/ sound freezes.
only thing helps is to manualy reboot my pc, after this it works for a random time and it freezes again.

but the funny part is... this only happends while i am playing world of warcraft,
i reinstalled w.o.w but that didnt fixed it. i looked into old threads and the reffer to the graphic card.
my graphic card is updated to the last driver version.

so can anyone explain and help me what is happening, i made logs(see attachment)

kind regards,

isnt it strange it only happends during world of warcraft,
if i play games that need more performance form cpu and grapic card like battlefield 3 the freezes are not happening

merkelbeek said:

Hello All,

Since a week of 2 i have problems that my whole pc freezes, i cant do anything anymore. mouse is not moving/keys are not functioning/ sound freezes.
only thing helps is to manualy reboot my pc, after this it works for a random time and it freezes again.

but the funny part is... this only happends while i am playing world of warcraft,
i reinstalled w.o.w but that didnt fixed it. i looked into old threads and the reffer to the graphic card.
my graphic card is updated to the last driver version.

so can anyone explain and help me what is happening, i made logs(see attachment)

kind regards,

Hey,what about your HDD? You should test it for errors. The main cause of computer "freezing" is damaged HDD.
Download HD Tune and scan your hard drive with it

i did a check my bios is out of date. there is a beta version is it wise to use that?

F14 3.79 MB 2014/01/21 Beta BIOS
Fix audio function under Win7/8/8.1/XP/Vista (* After update BIOS, please update VIA audio driver.)

or

F12 3.79 MB 2013/11/14
Improve System compatibility

btw running hd tune., dit a quick scan no faults running normal mode now

Hey there!

Code:

BugCheck 117, {fffffa8007eb14e0, fffff880073de68c, 0, 0}

Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+14968c )

The problem is caused by your graphics driver. Run Display Driver Uninstaller(DDU)
Make sure you tick the Uninstall C:/AMD and C:/NIVIDA folders while you are in DDU when you are done running DDU install your graphics driver again and you should be good to go! This is the guide for DDU: Display Driver Uninstaller: How to use

Laith said:

Hey there!

Code:

BugCheck 117, {fffffa8007eb14e0, fffff880073de68c, 0, 0}

Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+14968c )

The problem is caused by your graphics driver. Run Display Driver Uninstaller(DDU)
Make sure you tick the Uninstall C:/AMD and C:/NIVIDA folders while you are in DDU when you are done running DDU install your graphics driver again and you should be good to go! This is the guide for DDU: Display Driver Uninstaller: How to use

Thanks Laith, follow the instructions. thought is was solved but 5 minuts ago i had a freeze again.
in the mean while my bios is also updated to the last new one

Hmm, run Furmark. If the temps goes too high stop the test. Video Card - Stress Test with Furmark

i have these temps with OCCT when computer is just on internet isnt that a bit high? ( see attachment )
i will try furmark also.
i looked inside my case there is some dirty in it i will clean that also

Hmm, they are high. Do not try Furmark. This is probably a bad cooler. Replace your CPU cooler and see what happens.