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Windows 7: BSOD when playing games/opening many browser tabs

17 Aug 2015   #21
SubTerra

Windows 7 Home Premium 64bit
 
 

Here are two dumps from today. Normally I force a restart from my computer since it becomes unresponsive for 5+ minutes before it bsods. I tried to play a game tonight and it was crashing after 5-10 minutes, this happened at least 6 times in a row before I decided to disable shadowplay and my computer ran for at least 30 minutes afterwards. Not sure if it's connected but it could be pointing to my video card. All my issues just make me cry when I think about what I could replace that would fix everything.


My System SpecsSystem Spec
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17 Aug 2015   #22
Laith

Windows 10 Professional x64
 
 

Hmm, don't cry
Code:
BugCheck F4, {3, fffffa8009e20830, fffffa8009e20b10, fffff80003b96e70}

Probably caused by : csrss.exe
Same thing again, run Prime95, if the temps goes too high stop the test. Hardware - Stress Test With Prime95
My System SpecsSystem Spec
18 Aug 2015   #23
SubTerra

Windows 7 Home Premium 64bit
 
 

Ran prime 95 for an hour and a half without problems.
My System SpecsSystem Spec
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18 Aug 2015   #24
Laith

Windows 10 Professional x64
 
 

I'll send one of our top hardware experts to help you out.
My System SpecsSystem Spec
20 Aug 2015   #25
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello Subterra mate a few things to start the last dump had graphics problem and again that csrss.exe crops up again
Now if you don't mind stepping back a bit please run these

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f and /r in the command line as per Option2 > in safe mode if need be
and then these
http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

ADW download from bleeping computer delete any rubbish found with the malware scans

(If you have Kaspersky security it will rave on about ADW - ignore it or disable it while you are doing the scans .

The memtest I suggest you run overnight again and if possible past 8 passes but AT LEAST 8



MEMTEST

The memtest you will need to make a bootable disk / stick andset the BIOS to boot from the optical or USBand it will take a fair time torun- some leave it overnight. see the attached document.

But one thing is very important you must let the test run for at least 8 passes any less and thefindings are no good. Now if errors come up straight away then you can stop it- see my pics. Now if there are errors and you have more than one stick of RAMin then you will need to test each stick ie remove the sticks and replace stick 1 in slot 1 and test no errors do the same in slot 2 with stick 1no errors then repeat the process with stick 2 - that will show up the faultystick - the other thing is it could be a faulty slot but most unusual.

It is a very lengthy and tedious process but worth it if youhave errors.

The this which I am particularly interested in

Using HW Info
PART A:
You can test the volts on the PSU with HW Info
HWiNFO, HWiNFO32/64 - Download < download the right bit version and close the right handwindow select Sensors and scroll down to the power section where you will seewhat the volts are doing see my pic. Now the section you want will be labelled- fpr example Asus boards usually have "Nuvoton" and Gigabyte boards"ITE" in any case the section you want will have Vbatt or VBAT in it(dead give away)
The original right hand window shows the machine running and is handy for thatbut for looking at the components in some detail close it and use the main lefthand side panel
FOR OTHER COMPONENTS
PART B:
Open each small square with + in it on the section the components are in andthen click on the individual component/s (it will highlight in blue) - in theright hand side will appear all sorts of details including brands speeds andother essential info that particular device. See pic for example.




The we would like to see what comes up with my little ditty here
My System SpecsSystem Spec
20 Aug 2015   #26
derekimo

Microsoft Community Contributor Award Recipient

 
 

Suggestion here, these are consistent F4 bugchecks, have you tried different cables on the drives? Tried different ports on the mobo? Updating your controller drivers?
My System SpecsSystem Spec
20 Aug 2015   #27
SubTerra

Windows 7 Home Premium 64bit
 
 

This is what my PSU looks like. It's an AX1200, far more power than I need but I have it for reasons. No vbatt on the list and I'm not sure if everything is in order. I will go through the other tests again and update you with results.
My System SpecsSystem Spec
20 Aug 2015   #28
SubTerra

Windows 7 Home Premium 64bit
 
 

SFC ran clean. I should mention that I had a custom theme for windows that does trigger the scan but haven't reapplied it since.
My System SpecsSystem Spec
20 Aug 2015   #29
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Thanks for that Sub mate the volts look good but just keep in mind sometimes the volts look goof but it doesn't necessarily follow the current is there but it is most unusual - nice PSU I have a HX 1050 in my Ivy Bridge and it is a belter. The Vbatt is probably the 3VSB the CMOS battery in your pic.

Hmm maybe time to lose the theme mate - don't suppose the chkdsk came up with anything?
My System SpecsSystem Spec
21 Aug 2015   #30
SubTerra

Windows 7 Home Premium 64bit
 
 

Chkdsk ran clean on the boot drive, should I run it on every partition? I'll sum up some of my other posts where my problems temporarily disappeared. The first time was when I updated my ssd's firmware and the problems disappeared for about 2 days. The second time was when I ran an sfc, the problem disappeared for about 2 days again and I never reapplied my custom theme after the scan.
My System SpecsSystem Spec
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 BSOD when playing games/opening many browser tabs




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