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Windows 7: BSOD when playing games, movies (IRQL not less or Equal)

08 Aug 2015   #1
arif kurniawan

Windows 7 Ultimate x64
 
 
BSOD when playing games, movies (IRQL not less or Equal)

so, today at 07.30 AM while wake up and start my PC, and do some little browsing like small site Facebook, etc i have nasty BSOD that hit my PC. First time is BSOD that have warning message about Driver IRQL not less or equal, and sometimes it have Memory Service Exception 0x0000007E... my work to prevent this is :
1. Formating my windows 7 OS
2. Uninstall all driver to check if the driver is conflict
3. Run MEM-CHECK (The result is memcheck didn't find any fault)
4. Run CHKDSK 3 time
5. Cleaning my RAM and place it in another slot (hmm..to check if my RAM slot is faulty or not)
6. Buy new 160 GB Harddisk to separate Windows and my other precious document.

Well mostly i use my computer for graphic designing so dunno, why it still BSOD and sometime freeze on work
(Sorry for my bad english)


My System SpecsSystem Spec
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08 Aug 2015   #2
Hacb

Windows 7 Enterprise x64
 
 

looks like memory corruption, run memtest and see what happens:
Memtest86+ - Advanced Memory Diagnostic Tool
My System SpecsSystem Spec
08 Aug 2015   #3
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

The Acer PID on a retail Gigabyte motherboard means you Windows installation is counterfeit.
Code:
Host Name:                 ARIF-PC
OS Name:                   Microsoft Windows 7 Ultimate 
OS Version:                6.1.7601 Service Pack 1 Build 7601
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Arif
Registered Organization:   
Product ID:                00426-OEM-8992662-00006 ---> Acer PID
Original Install Date:     7/23/2015, 11:22:41 PM
System Boot Time:          8/8/2015, 12:38:19 PM
System Manufacturer:       Gigabyte Technology Co., Ltd.
System Model:              To be filled by O.E.M.
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 58 Stepping 9 GenuineIntel ~3201 Mhz
BIOS Version:              American Megatrends Inc. F9, 8/21/2012
Counterfeit installations such as yours can contain heavily modified code that can cause the installation to behave in unexpected ways. Analysing BSODs and determining their causes on these sorts of installations is completely unreliable, and for this reason most analysts won't attempt it.

My recommendation is to install a genuine copy of Windows 7. This will minimise the problems you are experiencing and make subsequent diagnosis of BSODs far more reliable. Once you are running a genuine Windows 7 installation and are still experiencing BSODs, upload your new logs we will be happy to help you solve them.
My System SpecsSystem Spec
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08 Aug 2015   #4
arif kurniawan

Windows 7 Ultimate x64
 
 

Thanks for your fast respond Boozad and Hacb, mmmm..well i dont know if the windows is Fake because this is my brother PC that give it to me....and he just gave it to me one disc of win 7 that i dont know if its FAKE,.....well Thanks anyway...i will refund it..
My System SpecsSystem Spec
08 Aug 2015   #5
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Quote   Quote: Originally Posted by arif kurniawan View Post
Tmmmm..well i dont know if the windows is Fake because this is my brother PC that give it to me....and he just gave it to me one disc of win 7 that i dont know if its FAKE
It is. I guarantee that.
My System SpecsSystem Spec
08 Aug 2015   #6
Laith

Windows 10 Professional x64
 
 

I mean what Gigabyte motherboard as an Acer PID on it? Unless. ACER CREATED THAT MOTHERBOARD!
My System SpecsSystem Spec
08 Aug 2015   #7
Hacb

Windows 7 Enterprise x64
 
 

if it is fake, try and remember where you got the OS and report them to microsoft.
My System SpecsSystem Spec
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 BSOD when playing games, movies (IRQL not less or Equal)




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