Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 computer shuts down every couple of days. Logs included

08 Aug 2015   #1
Boboregis

Windows 7 64 bit
 
 
Windows 7 computer shuts down every couple of days. Logs included

I currently run a macmini (2012) using Bootcamp 5.1 and Windows 7. I remotely login to this using teamviewer.

The sole purpose of this computer is to be a Plex media server and to connect to my printer in order to use Google Cloud print. The movie files are kept on a network drive run separately.

Up until two weeks ago I have had problems with random restarts and I am not sure why?

I can not recall any particular upgrades to the system. I do always install the latest Plex media software whenever it is suggested.

Initially I wondered whether it was my antivirus software but have switched from Avast to Bitdefender to Microsoft Security.

I have noticed that Chrome does occasionally crash with an unhappy folder with a message saying Aw, Snap!

I would appreciate any help.

Many thanks.

Bob


My System SpecsSystem Spec
.
08 Aug 2015   #2
Laith

Windows 10 Professional x64
 
 

Hiya and welcome to SevenForums!
Code:
BugCheck 1A, {5003, fffff70001080000, 839d, 831b0001063a}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4251d )
Code:
BugCheck 50, {fffff82009ac7d98, 1, fffff80002eecc0c, 5}


Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt!CmpDelayCloseWorker+98 )
Code:
BugCheck C2, {7, 109b, 0, fffff88011cc96b0}

GetPointerFromAddress: unable to read from fffff80002f11100
GetUlongFromAddress: unable to read from fffff80002e7ea38
Probably caused by : fileinfo.sys ( fileinfo!FIStreamLogForNL+203 )

Run sfc /scannow and chkdsk /r.
Install the latest updates from Windows Update.

Do the exact same steps for chkdsk /r but instead of typing in sfc /scannow type chkdsk /r.

SFC /SCANNOW Command - System File Checker

Disable Driver Verifier.
My System SpecsSystem Spec
08 Aug 2015   #3
Boboregis

Windows 7 64 bit
 
 

I followed the instructions that were posted.

1. Ran scannow

I have attached the screenshot from what it said and attached the log, essentially...

found corrupt files but was unable to fix.

2. Ran windows update.

3. Ran chkdsk /r

I had to do this on a restart and a message did flash up which suggested that everything was okay.

4. Disable drive verifier.

I followed the instructions here: Driver Verifier - Enable and Disable

Almost as soon as I did this I got an actual BSOD.
I have attached another BSOD report on here.

As an aside, whilst using chrome it has been going to the Aw,snap page quite a lot.

Hope you can help me.
My System SpecsSystem Spec
.

09 Aug 2015   #4
Laith

Windows 10 Professional x64
 
 

This time it's different,
Code:
BugCheck 24, {1904fb, fffff88006ec0ff8, fffff88006ec0850, fffff80002cf69c5}

Probably caused by : Ntfs.sys ( Ntfs! ?? ::FNODOBFM::`string'+299d )
You should probably wipe that drive and re-install Windows.
My System SpecsSystem Spec
09 Aug 2015   #5
Boboregis

Windows 7 64 bit
 
 

Gotcha.

Thank you for looking into it. I will do that today and install Windows 10 too. Thank you.
My System SpecsSystem Spec
09 Aug 2015   #6
Laith

Windows 10 Professional x64
 
 

No problem! It's my duty to help!
My System SpecsSystem Spec
09 Aug 2015   #7
Boboregis

Windows 7 64 bit
 
 

The help on this forum is so good. I doubt I would get such quick and expert help anywhere else.

Is there a PayPal donate button somewhere?
My System SpecsSystem Spec
09 Aug 2015   #8
Laith

Windows 10 Professional x64
 
 

I don't know, you should ask the admins Brink or z3r010.
http://www.sevenforums.com/member.php?u=1
http://www.sevenforums.com/member.php?u=47
My System SpecsSystem Spec
13 Aug 2015   #9
Boboregis

Windows 7 64 bit
 
 

Thought I would come back to this thread.

I decided to revert back to MacOs Yosemite and had lots of weird behaviour too.
I ran a Diagnostics test, which showed a Mem error which pointed to a RAM problem.

I switched back to the original RAM that the computer came with and everything works hunky dorey.

Many thanks for all the help on here.
My System SpecsSystem Spec
13 Aug 2015   #10
Laith

Windows 10 Professional x64
 
 

No problem! It's my duty to help!
My System SpecsSystem Spec
Reply

 Windows 7 computer shuts down every couple of days. Logs included




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD atikmdag.sys Logs included
My laptop gives me the BSOD at random when I am watching any sort of video or anytime I try to update my display driver. I have installed windows updates on my computer, it will not allow me to update my drivers at all. I have checked to make sure that my pc is not getting to hot also. I have...
BSOD Help and Support
Since about a couple days ago, my computer is making loud fan noise
even though I have only a browser on with no video. I tried re-booting it but sames problem. It seems like some sort of fan problem because usually I can feel the heated air coming out from the side but right now I don't feel it so I guess the heat cannot escape because the fan wouldn't blow...
General Discussion
Random PC freeze (logs included)
Good morning fellas..FOr about a week now i have been having freezes on my windows 7 instalation..It really happens at random time, i have not found the common reason yet.. It will not respond to things like atlt+crtl+del .it will not respond to anything..it just crashed 2 times while typing this..
General Discussion
Windows 7 .NET Framework SP1 (Failed) Please Help! Logs Included
Hi guys, I turned on my computer and at startup I get a message from Catalyst Control Center that saids: "could not load file or assembly 'sorttbls.nlp' or one of it dependencies. the system cannot find the specified file" I believe that this is due to a missing or corrupt .NET...
BSOD Help and Support
Brand new build, 4 BSOD in first couple days, no OC or computer strain
Running Windows 7 Ultimate x64. Don't have much installed yet other than Windows and some drivers and essential programs. Two of them occurred after about 15 minutes of prime95, but since then I've run prime95 for hours with no issue (temps have never gone about 60 degrees - isn't OCed yet, and...
BSOD Help and Support
Windows 7 corrupts every couple of days.
First, I'm a new member so hello, and now the problem. Last month I built a computer and installed the Windows 7 64bit OEM I purchased alongside the components. Since then I have had to reinstall Windows at least 8 times after varying lengths of use. After reinstalling i run chdsk, then...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:10.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App