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Windows 7: REFERENCE_BY_POINTER 0x00000018 whilst playing Trove/watching Netflix

09 Aug 2015   #1
404UserNotFound

Windows 7 Home Premium x86
 
 
REFERENCE_BY_POINTER 0x00000018 whilst playing Trove/watching Netflix

This just started happening today. I had no issues of this sort yesterday when I updated my graphics card driver (system information is available through my profile, I made sure to fill that out).

As of about an hour ago, I've had two separate BSODs of the same type while playing a game called Trove (voxel based MMO on Steam) and watching shows on Netflix. I had no BSODs yesterday, or even for the past month, during which I am usually always playing Trove and watching Netflix.

Attached are the two dump files that were generated by the computer, zipped up by the log collector.

Let me know if I need to provide any other information and I'll try to provide it. I may not be available very quickly this week though, as I do work during the day.


My System SpecsSystem Spec
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09 Aug 2015   #2
Hacb

Windows 7 Enterprise x64
 
 

looks like your graphics driver, try re-installing you drivers and maybe try a friend's card in case it is hardware and not software.
My System SpecsSystem Spec
09 Aug 2015   #3
404UserNotFound

Windows 7 Home Premium x86
 
 

I don't exactly have a friend whose card I can borrow.

I do have a bit of an update. I just finished playing Trove for several hours without a BSOD, but I wasn't watching Netflix at the same time this time. So I think it had something to do with trying to display both Silverlight content and a game. I did play for several hours without a BSOD while watching YouTube videos too.

But I'm not 100% sure. I'd uninstall and reinstall graphics drivers, but if I uninstall the graphics drivers....I won't be able to see anything on the screen because of the lack of drivers....I think...
My System SpecsSystem Spec
.

09 Aug 2015   #4
Hacb

Windows 7 Enterprise x64
 
 

no, you will just switch to onboard graphics when they are uninstalled.
My System SpecsSystem Spec
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 REFERENCE_BY_POINTER 0x00000018 whilst playing Trove/watching Netflix




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