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Windows 7: BSOD 0x00000124 at random times when playing Dragon Nest

10 Aug 2015   #1
JVHokiloki

Windows 7 Home Premium 64bit
 
 
BSOD 0x00000124 at random times when playing Dragon Nest

So today i got 3 BSOD's after getting a couple other ones a while back. Since i couldn't find anything similar to my situation i now decided to ask you guys. Maybe someone can help me

I also ran a Prime95 stress test just now for 2 and a half hours with constant 39°C.

Should i post the logs i collected?


My System SpecsSystem Spec
.
12 Aug 2015   #2
Hacb

Windows 7 Enterprise x64
 
 

yes you should.
My System SpecsSystem Spec
14 Aug 2015   #3
JVHokiloki

Windows 7 Home Premium 64bit
 
 

alright here you go
My System SpecsSystem Spec
.

15 Aug 2015   #4
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

A generic 0x124 pointing towards hardware.
Code:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80081bd028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.

2: kd> !errrec fffffa80081bd028
===============================================================================
Common Platform Error Record @ fffffa80081bd028
-------------------------------------------------------------------------------
Record Id     : 01d0d35851d42205
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 8/10/2015 11:00:24 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa80081bd0a8
Section       @ fffffa80081bd180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Generic
Flags         : 0x00
Level         : 0
CPU Version   : 0x00000000000306c3
Processor ID  : 0x0000000000000002

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa80081bd0f0
Section       @ fffffa80081bd240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000002
CPU Id        : c3 06 03 00 00 08 10 02 - bf fb da 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa80081bd240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa80081bd138
Section       @ fffffa80081bd2c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : DCACHEL0_WR_ERR (Proc 2 Bank 1)
  Status      : 0xbf80000000000124
  Address     : 0x000000021e0a70c0
  Misc.       : 0x0000000000000086
Follow the stress tests detailed below, perform the GPU test first.
Code:
STACK_TEXT:  
fffff880`02d6db58 fffff800`03207a3b : 00000000`00000124 00000000`00000000 fffffa80`081bd028 00000000`bf800000 : nt!KeBugCheckEx
fffff880`02d6db60 fffff800`02d999a3 : 00000000`00000001 fffffa80`081c0a60 00000000`00000000 fffffa80`081c0ab0 : hal!HalBugCheckSystem+0x1e3
fffff880`02d6dba0 fffff800`03207700 : 00000000`00000728 fffffa80`081c0a60 fffff880`02d6df30 fffff880`02d6df00 : nt!WheaReportHwError+0x263
fffff880`02d6dc00 fffff800`03207052 : fffffa80`081c0a60 fffff880`02d6df30 fffffa80`081c0a60 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`02d6dd50 fffff800`03206f0d : 00000000`00000008 00000000`00000001 fffff880`02d6dfb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`02d6dd90 fffff800`031fae88 : 00000000`00000000 fffffa80`073d7d70 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`02d6ddc0 fffff800`02c7e32c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`02d6ddf0 fffff800`02c7e193 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`02d6df30 fffff880`0421d8b8 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`06bd10f0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms1!VIDMM_GLOBAL::ReferenceDmaBuffer+0x844



BSOD 0x00000124 at random times when playing Dragon Nest STOP 0x124 Troubleshooting BSOD 0x00000124 at random times when playing Dragon Nest
Read carefully before proceeding.


warning   Warning
If you're overclocking your system, revert back to stock clocks now.

Note   Note
Test the system once the overclock is removed before continuing with the steps outlined below.


Part One: CPU Stress Test
Part Two: MemTest86+ RAM Diagnostic
Part Three: Hard Drive Diagnostics
Part Four: GPU Stress Test




BSOD 0x00000124 at random times when playing Dragon Nest ONE BSOD 0x00000124 at random times when playing Dragon Nest
 CPU TEST

Run Prime95 to stress test your CPU. Hardware - Stress Test With Prime95

warning   Warning
Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





BSOD 0x00000124 at random times when playing Dragon Nest TWO BSOD 0x00000124 at random times when playing Dragon Nest
 RAM TEST

Run MemTest86+ to analyse your RAM. RAM - Test with Memtest86+

Note   Note


MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





BSOD 0x00000124 at random times when playing Dragon Nest THREE BSOD 0x00000124 at random times when playing Dragon Nest
 HDD TEST

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

Note   Note
Do not run SeaTools on an SSD as the results will be invalid.


Run chkdsk Disk Check




BSOD 0x00000124 at random times when playing Dragon Nest FOUR BSOD 0x00000124 at random times when playing Dragon Nest
 GPU TEST

Run Furmark to stress test your GPU. Video Card - Stress Test with Furmark

Note   Note
Run Furmark for around 30 minutes.
warning   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
My System SpecsSystem Spec
15 Aug 2015   #5
JVHokiloki

Windows 7 Home Premium 64bit
 
 

Alright thank you.
I will run the Memtest tonight.
I have already done the Prime95 CPU stress test so I'm gonna skip that for now.
My System SpecsSystem Spec
15 Aug 2015   #6
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Keep us posted.
My System SpecsSystem Spec
22 Aug 2015   #7
JVHokiloki

Windows 7 Home Premium 64bit
 
 

Alright, 8 Passes 0 Errors.
Now only the Sea Tools thing is left.
I did the Furmark test for 30 minutes without problems aswell.
My System SpecsSystem Spec
23 Aug 2015   #8
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

If you encounter any more BSODs please post up the new logs.
My System SpecsSystem Spec
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 BSOD 0x00000124 at random times when playing Dragon Nest




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