Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD Error 0x00000124 - New PC Build

12 Aug 2015   #1
EightC

Windows 7 Home Premium x64
 
 
BSOD Error 0x00000124 - New PC Build

I'm having some issues with my new PC I just built. My PC is crashing to a BSOD every 10-15 minutes and I cannot figure out why. When it crashes I'm getting the error

0x00000124

I believe I have narrowed my issue down to the CPU fan and I have a feeling it's to do with my BIOS settings but I'm not sure. This is the first time I've built a PC and everything is working and the temperatures seems to be fine but I think somethings in my BIOS aren't set right and I honestly don't know where to begin so I figured I would ask here since I've been at this for 3 days now.

It generally crashes when running a few things at a time but even running a program plus the internet browser really seems to make the BSOD happen. I've also noticed it crashing when doing tasks such as installing new drivers or updates it seems to really put a lot of strain on the PC.

Here are my specs:

Windows version: Windows 7 Service Pack 1, 6.1, build: 7601
Windows dir: C:\Windows
Hardware: All Series, ASUS, ASUSTeK COMPUTER INC., Z97-A-USB31
CPU: GenuineIntel Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8527237120 total

I've attached my DM Log to this post.

Any help would be greatly appreciated.
Thanks


My System SpecsSystem Spec
.
12 Aug 2015   #2
EightC

Windows 7 Home Premium x64
 
 

After further digging and tweaking I found that setting my CPU fan to PWM may have fixed my problem. It looks like my CPU fan was being run at maximum all the time and it may have been causing a voltage problem causing my PC to crash. I've been running some tests and trying to push the machine a bit over the past few hours and I haven't had any crashes for awhile.

I still wouldn't mind if someone looked over the files still just to make sure that there is nothing else wrong just to be safe but I thought I'd post about these results in case someone else is having the same problem.
My System SpecsSystem Spec
13 Aug 2015   #3
Funda

Windows 7 SP1 64-bit
 
 

I'm actually having the same problem right after a clean install of windows 7. I have close to the same specs thst you have.

ASUS Z87-A
i5-4670k
ADATA 8GB RAM
EVGA GTX 760
Thermaltake 650w PSU

I've tried running mfsched.exe to check ram, Ive run chkdsk to check my HDD, Ive run this other program to stress my cpu and look for errors, and Furmark to stress my gpu. But from what those programs say everything seems to be ok.

I've also updated all of my hardware to the most recent drives. The only thing I'm not able to do is update windows because it cant stay on without BSODing.

I honestly have no clue what else to try.
My System SpecsSystem Spec
.

13 Aug 2015   #4
EightC

Windows 7 Home Premium x64
 
 

From everything I read 0x00000124 is most likely from some sort of heat or thermal type problem. How does your cpu fan sound is it very loud? One problem I was having was that my CPU fan sounded like a jet taking off and that's how I narrowed it down to something in my BIOS. Have you changed anything in your BIOS? my Asus by default had everything set to auto which was overclocking my PC right out of the box that's why it was crashing.

In the end my problem was my CPU Fan wasn't set to PWM mode which was forcing it to overheat really fast maybe check and see what your CPU fan settings are? Since I changed mine I have not crashed and I'm pretty sure I've solved my problem.
My System SpecsSystem Spec
13 Aug 2015   #5
Funda

Windows 7 SP1 64-bit
 
 

Hmm, I havent really heard anything sound like a jet in my pc except maybe my gpu (I think). But I've never changed or updated my bios. To change the cpu fan did you use EZ mode or advanced mode?
My System SpecsSystem Spec
13 Aug 2015   #6
EightC

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Funda View Post
Hmm, I havent really heard anything sound like a jet in my pc except maybe my gpu (I think). But I've never changed or updated my bios. To change the cpu fan did you use EZ mode or advanced mode?
I used advanced mode, EZ mode sets everything wrong for me. I can't say for sure if your problem is related to your fans (I'm not an expert that's why I have a thread here lol) but it seems like it may either be that or your ram but since you ran tests on your ram and it was fine I would check your BIOS and see what your CPU fan speed it set at and see if there is an option to switch it to PWM mode.

Do you have your computer saving a minidump every time your computer crashes to BSOD? If so you might be able to go into safe mode and using a program like WhoCrashed you will be able to read it and get a better idea of what your problem may be. My minidump was telling me my issue was with a thermal problem.
My System SpecsSystem Spec
13 Aug 2015   #7
Funda

Windows 7 SP1 64-bit
 
 

On Thu 8/13/2015 7:12:49 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: Unknown (0x00000000)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8009BC5028, 0xFF800000, 0x124)
Error: WHEA_UNCORRECTABLE_ERROR
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
A third party driver was identified as the probable root cause of this system error.
Google query: WHEA_UNCORRECTABLE_ERROR



On Thu 8/13/2015 12:21:11 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\081215-23618-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4B2AEC)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8009C9A8F8, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 8/11/2015 12:38:56 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\081015-15849-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4B2AEC)
Bugcheck code: 0x124 (0x0, 0xFFFFFA800772E8F8, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 8/11/2015 12:01:15 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\081015-11793-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4B2AEC)
Bugcheck code: 0x124 (0x0, 0xFFFFFA80076CB8F8, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

That's what WhoCrashed said.
My System SpecsSystem Spec
13 Aug 2015   #8
EightC

Windows 7 Home Premium x64
 
 

That's almost the same thing I was getting. If it's a new build them I'm thinking you may need to change some settings in your BIOS. I'm not sure what else it could be someone else might be better at helping you with that aspect. I went into my BIOS and tried different things till it worked since I'm not that knowledgable when it comes to BIOS setting I just know that My Asus Motherboard was set for OC out of the box.
My System SpecsSystem Spec
13 Aug 2015   #9
Funda

Windows 7 SP1 64-bit
 
 

Ugh, it's so frustrating not knowing what it could possibly be. I don't want to mess with bios because i don't really know what certain things do. It's not a new build though, I built my pc last October.
My System SpecsSystem Spec
13 Aug 2015   #10
Funda

Windows 7 SP1 64-bit
 
 

So I've tried only using one memory stick, each stick at different times and it still crashed giving me the same error. So I doubt its the ram.
My System SpecsSystem Spec
Reply

 BSOD Error 0x00000124 - New PC Build




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
New Build BSOD Stop 0x00000124
Hi Guy, I just did a new build and keep getting BSOD Stop 0x00000124 when playing any games. New build is: CPU: i7 5820K MOBO:EVGA X99 Micro Memory Crucial 16GB (2 x 8GB) 288-Pin SDRAM DDR4 2133 System drive Kingston SSDNow V300 240GB Data drive Seagate Hybrid Drive ST2000DX001 2TB ...
BSOD Help and Support
BSOD 0x00000124 -New Build-happens during gaming
New build about 2 weeks old has Windows 7 pro 64bit. BSOD 2 times, first during a few hours of battlefield 3 and the second during borderlands 2. The computer is auto overclocked and temperatures for the cpu get up to 40C, motherboard 30C and video card 67-70C. I attached all the info i could in...
BSOD Help and Support
New Build BSOD 0x00000124
Hello I just put together a new desktop that I bought. Intel Haswell i7 4770k EVGA GTX 770 Asus Z87 - PRO motherboard 2x4 GB Corsair CMZ8GX3M2A1600C9 I have gotten the 0x00000124 error twice the day i built the computer, and i used BlueScreenViewer to see what was happening and it said the...
BSOD Help and Support
New custom build and just got first BSOD 0x00000124
Need some help guys, just built this PC (first build) and i'm getting this BSOD thrown my way. :cry:
BSOD Help and Support
New Build BSOD error 0x00000124
I have a new machine build that is driving me crazy. I've never had these issues before. Usually I just put the machine together fire it up and it just works. Not this time. BSOD every few minutes. I've had to learn about memory dump files and here's the information that was generated. I just...
BSOD Help and Support
bsod 0x00000124 on new sb 2600k build
So i recently upgraded from a i7 960 to a i7 2600k bought a brand new board and used a set of ram i had laying around specs CPU: Intel Core i7 2600k Sandy Bridge Motherboard: GIGABYTE GA-Z68X-UD3-B3 Graphics Card: SAPPHIRE FleX 100314FLEX Radeon HD 6870 1GB Memory: ...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 17:39.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App