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Windows 7: BSOD 0X0124 playing multiple games

13 Aug 2015   #1
filthyd

Windows 7 Home Premium 64bit
 
 
BSOD 0X0124 playing multiple games

This has been going on for some time. It is a i7-4790k and I've had my entire first build for about 8 months. The BSOD error 0x0124 started 4 or 5 months ago and I've had absolutely no time to deal with it, I played a game here and there but not much. Now I want to get this fixed. Games it BSODs on : GTA V, Battlefield 4, Shogun 2, ARK, and a couple more. The times vary from when I start playing to the BSOD, it could be 20 minutes or a couple hours, it's random. I noticed on Battlefield 4 I only get about 5 minutes on it before it BSODs.

My processor is still under warranty, I bought it at a Fry's Electronics. Any suggestions as to what I should do? Send it in to Intel?


Attachment 368930

Thank you


My System SpecsSystem Spec
.
14 Aug 2015   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I'm no BSOD expert or team member but I did notice something.

Your System Specs

Quote:
Hard Drives SAMSUNG SSD 256GB
Antivirus NONE
Browser CHROME
If your computer has ever been on the internet the odds of your system not being infected is slim to none.

Antivirus NONE

A infected computer can and will cause all kinds of problems.

I will go back to watching and see what are BSOD Team find.
They are very busy so just hang in there.
My System SpecsSystem Spec
14 Aug 2015   #3
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

From the MSINFO file Jack it looks like the OP has McAfee installed so hopefully that's cleared that one up. Having said that DAEMON Tools Pro is also installed which is never a good thing.
Code:
Start Menu\Programs\DAEMON Tools Pro    Public:Start Menu\Programs\DAEMON Tools Pro    Public    
Start Menu\Programs\Games    Public:Start Menu\Programs\Games    Public    
Start Menu\Programs\GOG.com    Public:Start Menu\Programs\GOG.com    Public    
Start Menu\Programs\Google Chrome    Public:Start Menu\Programs\Google Chrome    Public    
Start Menu\Programs\Intel    Public:Start Menu\Programs\Intel    Public    
Start Menu\Programs\iTunes    Public:Start Menu\Programs\iTunes    Public    
Start Menu\Programs\Java    Public:Start Menu\Programs\Java    Public    
Start Menu\Programs\LAV Filters    Public:Start Menu\Programs\LAV Filters    Public    
Start Menu\Programs\Maintenance    Public:Start Menu\Programs\Maintenance    Public    
Start Menu\Programs\McAfee Security Scan Plus    Public:Start Menu\Programs\McAfee Security Scan Plus    Public
filthyd, there are no dump files in your logs. Follow the instructions below to set you system to record Minidumps and uninstall DAEMON Tools Pro.

  1. Open Advanced System Settings
  2. Click on Settings in Startup & Recovery
  3. Make sure both boxes indicated below are checked
  4. In the dropdown box ensure you're set to record Small Memory Dumps


Uninstall Daemon Tools, a proven cause of BSODs.

1. Uninstall Daemon Tools via Add/Remove Programs.
2. Download the SPTD standalone installer and perform the following steps.
3. Double click the executable to open it.
4. Click the button shown below.



information   Information
If the button it is grayed out as shown in the image, there is no more SPTD installation on your system and you can just close the window.
My System SpecsSystem Spec
.

16 Aug 2015   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Thanks for the information Boozad.
I will get out of the way and watch.
My System SpecsSystem Spec
16 Aug 2015   #5
filthyd

Windows 7 Home Premium 64bit
 
 

I uninstalled Daemon Tools but when trying to download the SPTD installer, google chrome won't let me because it believes that it's malicious, I could try from Internet Explorer. Also the McAfee I have is just a security scan and firewall protection, not actual protection from viruses and spyware or internet protection. I do use Windows Defender though.

The BSOD issue has improved but not fixed, instead of 5 minutes of gameplay on BF4 I get about an hour now, maybe a little more.

I did what you said with the minidump but I'm still unable to find the location of the minidump, I checked Windows and there is no minidump folder, if it even has dumped. The only thing coming up is this C:\Users\Jason\AppData\Roaming\Mozilla\Firefox\Profiles\ueygj3uy.default


Any more help? Thank you
My System SpecsSystem Spec
17 Aug 2015   #6
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Quote   Quote: Originally Posted by filthyd View Post
I uninstalled Daemon Tools but when trying to download the SPTD installer, google chrome won't let me because it believes that it's malicious, I could try from Internet Explorer. Also the McAfee I have is just a security scan and firewall protection, not actual protection from viruses and spyware or internet protection. I do use Windows Defender though.
The SPTD tool isn't malicious, hundreds of people on here have used it so you're good to go with that. As for your protection it seems you have no AV at all, Defender is not an AV. My advice here would be to uninstall McAfee and Defender and install MS Security Essentials and MalwareBytes.

Note   Note
Make sure you uncheck the 'Enable Free Trial' box when installing.



Quote   Quote: Originally Posted by filthyd View Post
The BSOD issue has improved but not fixed, instead of 5 minutes of gameplay on BF4 I get about an hour now, maybe a little more.

I did what you said with the minidump but I'm still unable to find the location of the minidump, I checked Windows and there is no minidump folder, if it even has dumped. The only thing coming up is this C:\Users\Jason\AppData\Roaming\Mozilla\Firefox\Profiles\ueygj3uy.default


Any more help? Thank you
If you've changed your settings to record Small Memory Dumps you'll need to wait for the next BSOD then run the DM Log Collector again to capture it and upload it into a new post.
My System SpecsSystem Spec
17 Aug 2015   #7
filthyd

Windows 7 Home Premium 64bit
 
 

Here is the BSOD log Attachment 369289

Also this was in the minidump folder

Attachment 369303
My System SpecsSystem Spec
18 Aug 2015   #8
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

There are still no dumps in the logs, can you post a screenshot of what was in the folder? It looks like it was just a shortcut.
My System SpecsSystem Spec
18 Aug 2015   #9
filthyd

Windows 7 Home Premium 64bit
 
 

It is a shortcut, I figured it would've still got to you. I tried attaching it to here from it's root but I can't 'access' it. I tried to compress and zip it as well but it wouldn't allow me.

Attachment 369403
My System SpecsSystem Spec
18 Aug 2015   #10
filthyd

Windows 7 Home Premium 64bit
 
 

I figured it out and gave myself the permissions but when I try to upload to here it says this

Attachment 369405
My System SpecsSystem Spec
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