BSOD ntoskrnl.exe+dd53c


  1. Posts : 1
    Win 7 Pro 64 Bit
       #1

    BSOD ntoskrnl.exe+dd53c


    Hello,

    Was trying to export out of Quickbooks, and was not able to. Quit Quickbooks, but before i was able to restart Quickbooks, BSOD.

    I'm not sure what other information is required. I've followed the guidelines and have installed the DM Log Collector, and have uploaded the zipped dump file that was created on my desktop.

    Thank you,
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Make sure your dump logging is enabled.

    1. Click Start, point to Settings, and then click Control Panel.
    2. Double-click System.
    3. Click the Advanced tab, and then click Settings under Startup and Recovery.
    4. Check Write an even to the system log, and Automatically restart.
    5. In the Write debugging information list, click Small memory dump (256k).


    Location of Dumps:
    C:\Windows\minidump

    Allot of important info is missing from your zip, please follow Blue Screen of Death (BSOD) Posting Instructions to grab all and upload a new report here.
      My Computer


 

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