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Windows 7: BSOD 0x00000124 Hardware issue

17 Aug 2015   #1
thrandall

Windows 7 Ultimate
 
 
BSOD 0x00000124 Hardware issue

0x000000124
0000000000000000
0xFFFFFA80038988F8
0x00000000B20000010.0

Also had
0x000009C
0x0000000000000004
0xFFFFF8000415CBAQ
0x00000000B2000010.0
System info:
Asus A8N-E motherboard
Athlon 3500+ 939 cpu
3 gb ddr ram
MSI R5450 video 1gb
ASUS Xonar DG audio card
Windows 7 Ultimate 64bit
Avast, Malwarebytes, Spybot

I put my old system in a new Fractal Design R4 case, that's when I got the BSOD's. Tried a new video card, a new DVD drive, bios indicated 0 rpms on the cpu fan, but it was spinning. Replaced that. The computer will post but not start windows. I can't get into safe mode and I've tried both the repair CD and the install CD multiple times with system repair, and system restore. I can't run memory test. I've done a long test of the hhd with seagate's dos program, and the hhd passed that, any ideas on what the error codes are trying to tell me. Hoping it's not a bad motherboard or cpu


My System SpecsSystem Spec
.
18 Aug 2015   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

thrandall, welcome to the Forums. Did you replace any parts or is thise the same system in a new case? Please tell me exactly what happens when you try to boot into Windows. I know you know the answer to much of this, but I would like to know what BIOS says. Please go into BIOS and tell me how much ram it sees, Go to the Boot configuration and tell be the 1st and second boot device, tell me wat the sata controller is set to (IDE, AHCI or Raid). Tell me the values of the +12V, +5V and Z+3.3V. Also please tell me the Dram, timings, Frequency and Voltage.

Did you change Motherboards or CPU's? Please give as many details about what happened and what you did and any information that may help us figure this out. Please go look at your wiring of the computer and make sure all wires are completely seated, and make sur the 24 pin and the 8 pin ATX for the CPU is plugged in and completely seared. Also, please tell me why you can't run Memtest86+.
My System SpecsSystem Spec
18 Aug 2015   #3
thrandall

Windows 7 Ultimate
 
 

I put the old system in a new case. I only removed the video card, sound card, hhd, DVD drive and power supply. I encountered the bsod's when I tried to turn the computer on. After 2 restarts and the 2 sets of bsod's, I could not get the system to start Windows, nor can I get into safe mode with the F8 key. Bios initially showed the cpu fan at 0 rpms...it was spinning, I could see it spinning. The chipset fan was not working. I replaced the cpu fan with a new one, I did not remove the cpu. I then changed the chipset fan. I changed the video card to a new one of the same brand and type.
Here are the Bios specs you asked for:
1st boot device: CD
2nd boot device: Hhd
Hyper transport frequency: auto
AMD Cool & Quiet: disabled
PCllPnP: no
Init Display First: PCI-E
Recources controlled by : auto
Cpu frequency: 200.0
Overclock: standard
PCI Epress clock: 100 Mhz
PCI Epress sychronization mode: auto
Q,fan controller: enabled
Vcore voltage: 1.40v
3.3 voltage: 3.31v
5 voltage: 4.94v
12 voltage: 11.77v
Cpu temp: 41c
MB trmp: 37c
Cpu fan speed: 3879 rpm
Chip fan:5672 rpm
Cha 1 fan: disabled
My System SpecsSystem Spec
.

18 Aug 2015   #4
thrandall

Windows 7 Ultimate
 
 

I tried running memtest from the Windows repair disk, the computer would restart and after post, go black. Only with the repair CD in can I almost get it into safe mode, but only after multiple attempts. Then while safe mode is loading, the repair CD program pops up and safe mode doesn't load... I see a black screen with safe mode in the corners
My System SpecsSystem Spec
18 Aug 2015   #5
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Try this and see what happens

Please Run Memtest86+



information   Information
Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip


Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask.

Boot from the CD or USB drive, whichever you choose to make. You don't need the repair disk or to boot into Windows. See if you go to a black screen during that and see if the ram fails. If you have any questions, feel free to ask.
My System SpecsSystem Spec
18 Aug 2015   #6
thrandall

Windows 7 Ultimate
 
 

Thank you, I'll make arrangements to make a disk on a friend's computer. By the way you had asked for the Dram specs.
Memory: 3072 MB
Timing: auto
Cas # latency: 2.5 Tel
Min Ras# active time: 7T
Ras# to Casc 3T
Row pre charge time : 3T
Row recycle time: 10T
Row refresh cyc time: 12T
Read to right time: 4T
1T/2T memory timing: 2T
S/W DRAM over 4 g remapping: enabled
H/W DRAM over 4 g remapping: enabled
My System SpecsSystem Spec
23 Aug 2015   #7
thrandall

Windows 7 Ultimate
 
 

Well, last night I started the test, about 3am, I checked and on pass 2 there were 2 errors. When I got up and checked, it was on pass 6 with no errors. So I took all of the memory out except for the first one, and I'll test each stick and each slot.
My System SpecsSystem Spec
23 Aug 2015   #8
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I'm not sure I understand. On pass 2 there were 2 errors. So, how do you get to pass 6 with 0 errors?
My System SpecsSystem Spec
23 Aug 2015   #9
thrandall

Windows 7 Ultimate
 
 

Me either, the error should stay no matter what pass it is right?
My System SpecsSystem Spec
23 Aug 2015   #10
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Yes. If you ran all of them in the same session. If you start over, so does the test.
My System SpecsSystem Spec
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