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Windows 7: BSOD upon skype call dxgkrnl

22 Oct 2015   #51
MrParchy

Windows 7 64bit
 
 

after a little testing, the bluescreens are persisting.


My System SpecsSystem Spec
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22 Oct 2015   #52
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 


Hmm maybe mightask for some help on this one Sam because the clean install should not be doingthis.

But beforewe do I am thinking that whoever sold you this machine has inadvertently used abad board or GPU I really am left scratching around now.

Now I mighthave mentioned before but if not when I built my Sandy Bridge desktop a goodwhile ago now (and which I still use when at my place along with the Ivy Bridgeand an old tester) I dumped AMD graphics for NVidia on the advice of a friendon the forum because of very similar problems with the graphics and that CCC.Now I haven't had any problems since because I put Asus GTX 650Ti's in allthree and problems solved.

Now I knowyou have only just got this machine and I don't know if this is a option foryou on budget or choice grounds but I am wondering if you take out the GPUcard and ran the machine on the board graphics whether this problem might goaway - if it does then the card is in all probability the culprit and ifunder any warranty you could RMA it. The graphics are probably not going to beup to much of gaming standards but if the problem like I said goes awaythen that card is faulty.
My System SpecsSystem Spec
23 Oct 2015   #53
axe0

Windows 10 Pro
 
 

I am sorry to bump in, but I realize I might have should bump in a little bit earlier.

With a 0x116m 0xEA and a furmark test it is clear that the GPU itself is not at fault but the drivers.
I would try to remove the AMD drivers using Display Driver Uninstaller and clean install it again.
This, because with removing the CCC and its drivers, sometimes the drivers aren't properly removed or removed at all, so this could then cause issues.
Quote:
Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD
My System SpecsSystem Spec
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24 Oct 2015   #54
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote:
I am sorry to bump in, but I realize I might have should bump in a little bit earlier.
Nope axe mate we have ben going from the pillar to the post with this one and have at least uninstalled the CCC on two occasions because the dump file was suggesting that as a fix.

Now I have asked Sam if he could try without the graphics card - just with the on board graphics it could rule out the card for one and the board for a second option of something amiss with the hardware.
My System SpecsSystem Spec
02 Dec 2015   #55
MrParchy

Windows 7 64bit
 
 

Sorry. Forgot to post a reply. Removing the card did fix the problem. I've dug up my warranty and I'm in the process of getting my gpu replaced now. Until further notice I will mark as solved. I may take you up on your offer about nvidia graphics cards. This one hasn't been worth the trouble. Thank you for all of your help even though my replying speed was not on par.
My System SpecsSystem Spec
03 Dec 2015   #56
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Yep mate I would go NVidia I found it so much less problematical than when I was using AMD gear. But at least things can only get better from hereon in eh?
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 BSOD upon skype call dxgkrnl




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