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Windows 7: Occasional BSOD On Computer Wake-up

31 Aug 2015   #1
BradenLord

Windows 7 Home Premium x64
 
 
Occasional BSOD On Computer Wake-up

I recently put together a new computer about a month ago. Everything is running great except for one strange problem. I usually keep my computer on sleep mode overnight and on average about once every week I get a BSOD about 10 seconds after I wake my computer up. I've verified my memory using the included windows tool and sfc has found no issues. I tried running the driver verifier in basic to the highest restriction modes and I never got it to BSOD in the same way. Attached are my system info files including the .dmp files from the various BSOD. Any help would be greatly appreciated.

Cheers,

Braden


My System SpecsSystem Spec
.
02 Sep 2015   #2
Laith

Windows 10 Professional x64
 
 

Hiya and welcome to SevenForums!
Code:
BugCheck D3, {fffff880015642a3, 2, 0, fffff80002cae9b2}

Probably caused by : ntkrnlmp.exe ( nt!RtlDispatchException+122 )
Code:
BugCheck 4E, {9a, 3262, 6, 9}

Probably caused by : tcpip.sys ( tcpip!InetReleasePort+117 )
Code:
BugCheck 4E, {9a, 3262, 6, 9}

Probably caused by : volsnap.sys ( volsnap!VspFreeIrp+2b )
Run sfc /scannow and chkdsk /r.
Install the latest updates from Windows Update.

Do the exact same steps for chkdsk /r but instead of typing in sfc /scannow type chkdsk /r.

SFC /SCANNOW Command - System File Checker

Run Magician on your boot SSD.

Run MemTest86+, It must be MemTest86+. RAM - Test with Memtest86+

Update your network card drivers.
My System SpecsSystem Spec
25 Sep 2015   #3
BradenLord

Windows 7 Home Premium x64
 
 

Sorry for the late response (I had assumed no one was going to respond to my thread, but thank you for taking the time). I ended up doing some further analysis on my own and found out my sata controller driver was causing issues. I cleaned and updated that driver and haven't crashed at all since, so I think that was the problem. If I encounter the same problems again I will run through your suggestions to see if I find a solution.

Thanks again,

Braden
My System SpecsSystem Spec
.

26 Sep 2015   #4
Laith

Windows 10 Professional x64
 
 

That's good to hear.
My System SpecsSystem Spec
05 Oct 2015   #5
BradenLord

Windows 7 Home Premium x64
 
 

(Apparently this post reappeared, but my second post was better anyways)
My System SpecsSystem Spec
05 Oct 2015   #6
BradenLord

Windows 7 Home Premium x64
 
 

(Apparently the forum ate my last post as far as I can tell, oops)

Bad news unfortunately, the darn ol' thing is still acting up in pretty much the same way and fashion as I mentioned in the OP. It hasn't really gotten any worse, but I did run into a few errors in a row last week which prompted me to do the in depth testing that you suggested.

Results:
Not much. sfc and chkdsk on both drives were run without detecting any errors as far as I could tell and without resolving the issue. I installed and optimized my SSD using Samsung Magician, but that didn't seem to do much (may have sped some stuff up, but heck if this computer isn't fast enough anyway) and no problems were detected by it. I got all the windows updates I could (except for the update to windows 10 as I am still using some legacy programs that I'm pretty sure won't work). I updated as many drivers as I could, including the network driver without any resolution.

At that point I was pretty convinced that my memory hardware was the problem so I decided to run MemTest86 as you suggested. Ran 16+ passes (about 24 hours) and received no memory errors which surprised me (I took a picture of the screen before I ended, but the uploader doesn't seem to want to accept it).

Observations:
There are a couple things of interest I have noticed which may be related to these issues. It seems like after I boot up (from scratch or from sleep) there is a very high number of hard faults/s as reported by the Resource Monitor (upwards of about 500/s). Funny thing is after a couple minutes these numbers dwindle and eventually go to 0/s. I also received two blue screens (should be included in the attachment) that I'm pretty sure deal with my HDD. Both times when it happened I was writing a lot of data quickly to the HDD.

Conclusions:
I read some on similar issues and saw an interesting post about how improper voltage to the memory may cause issues like this. Perhaps that could explain why memory seems to get corrupted in the sleeping state, but I have no idea what my memory voltage should be or how to change it. The main culprit might also be the HDD itself. I have noticed, infrequently, that some files (most noticeable is sound files in games) take a split second longer to load than expected, but it never really causes any issues. Although with the latest BSODs related to the HDD I'm starting to think it could be related. I'm not sure how to check issues with the drive's relation to my system (Intel Rapid Storage Technology reports the drive is healthy and chkdsk returns no errors).

I know that's a lot of text, but I figured I'd spill everything I've gathered so far. Any advice or help would be much appreciated. Perhaps there are some secrets hidden in the minidumps that I missed. This issue is annoying, but again does not really ruin my experience using the computer.

Thanks,

Braden

PS. I updated my system specs to be hopefully fully accurate.
My System SpecsSystem Spec
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