Explorer.exe random crashing: Exception Code 0xc0000005


  1. Posts : 138
    Windows 7 Ultimate 64-bit SP1
       #1

    Explorer.exe random crashing: Exception Code 0xc0000005


    Anyone here know why Explorer.exe or Windows Explorer would crash almost daily with an Exception Code 0xc0000005? It is usually when I am open/closing/editing/deleting/moving images files, usually when it is one at a time because I use a png of a character in a folder with many png files, edit it with a background, and save as jpg elsewhere. Then I delete the png used. and move the backgound (if I haven't used it before) to my backgrounds folder. doing this tedious one at a time movement will cause Explorer.exe to crash

    the Event Viewer logs:

    Code:
    Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
    Faulting module name: SHELL32.dll, version: 6.1.7601.18762, time stamp: 0x54dd89c7
    Exception code: 0xc0000005
    Fault offset: 0x0000000000186fa1
    Faulting process id: 0x1060
    Faulting application start time: 0x01d0c3a51fe54c6c
    Faulting application path: C:\Windows\Explorer.EXE
    Faulting module path: C:\Windows\system32\SHELL32.dll
    Report Id: 7cfca148-30d8-11e5-8d06-28e347b5aa53
    Code:
    Fault bucket , type 0
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: Explorer.EXE
    P2: 6.1.7601.17567
    P3: 4d672ee4
    P4: SHELL32.dll
    P5: 6.1.7601.18762
    P6: 54dd89c7
    P7: c0000005
    P8: 0000000000186fa1
    P9: 
    P10: 
    
    Attached files:
    C:\Users\Moltres Rider\AppData\Local\Temp\WERDE96.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\Users\Moltres Rider\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_8faa7b2fe72618c5d522afa615689f720ca75cf_235afa7f
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 7cfca148-30d8-11e5-8d06-28e347b5aa53
    Report Status: 1
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2
      My Computer


  3. Posts : 1
    Windows 7 Professional 32 bit
       #3

    This same event started shortly after I copied a iexplore.exe shortcut to my start folder.
    ======================================================
    From event viewer.

    Faulting application name: iexplore.exe, version: 11.0.9600.17937, time stamp: 0x55a7f8da

    Faulting module name: kernel32.dll, version: 6.1.7601.18847, time stamp: 0x554d7aff

    Exception code: 0xc0000005

    Fault offset: 0x0004c45d

    Faulting process id: 0x115c

    Faulting application start time: 0x01d0df4fc70a12e8

    Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe

    Faulting module path: C:\Windows\system32\kernel32.dll

    Report Id: 6b9aa258-4b45-11e5-bee4-001a9244c3c0
      My Computer


 

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