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Windows 7: BSOD randomly - opening Chrome, Blizzard Launcher, during CHKDSK

24 Aug 2015   #1
Faustus24

Windows 7 Ultimate x64
 
 
BSOD randomly - opening Chrome, Blizzard Launcher, during CHKDSK

I've been having intermittent BSOD problems for months but it was never really BAD until returning from a month long vacation. Now it seems to happen all the time. It's occurred loading Blizzard Launcher (video games), opening Chrome, during a full-scan CHKDSK (the one with 5 steps, which my roommate insists is the in-depth scan). It can't complete a CHKDSK without bluescreening now, though I did notice it found several bad sectors in the DVD maker section. Crash codes have included 0x0000003d and 0x0000004f.

I don't know enough about computers to be sure but I thought it might be due to my new-ish RAM, and in examination discovered that of the 6 slots my computer has (3 sets of black/blue pairs) the leftmost pair does not register at all and the computer will not post from there. As is it doesn't post unless there is RAM in the blue slots, so right now I have 2 sticks of 4gb (my new RAM) in the black slots and the original two 2-gb sticks I had in the blue slots. Submitting now just in case this crashes again (it did about 10 mins ago while typing this up) but I'll update.

EDIT #1 - I did disable all startup programs and it seemed stable when I ran in safe mode. In googling problems earlier someone suggested it might be related to wifi card driver so I tried to update that manually... but it crashes without loading the install-shield. In typing this up I had an interesting crash where chrome first became unresponsive, an error came up saying 'tried to reference memory at (numbers), does not exist' and then chrome closed. In attempting to reopen Chrome, windows couldn't find the directory and asked if I wanted to delete the shortcut. I looked at my computer and there wasn't anything listed in C:/... ctrl+alt+delete brought up another error of 'unable to load security options, if this problem persists restart your computer'


My System SpecsSystem Spec
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24 Aug 2015   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Your logs are incomplete, important files are missing that we need to analyze your issue/s. Follow Blue Screen of Death (BSOD) Posting Instructions, let the tool run until it has completely finished and then upload the new logs.
My System SpecsSystem Spec
24 Aug 2015   #3
Faustus24

Windows 7 Ultimate x64
 
 

That's odd, I'd let it go until the blue screen had shown up saying it was done. Ran it again, re-uploaded.
My System SpecsSystem Spec
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25 Aug 2015   #4
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

The ACER PID on your ASUS motherboard means your OS is counterfeit.
Code:
Host Name:                 ALEX-PC
OS Name:                   Microsoft Windows 7 Ultimate 
OS Version:                6.1.7601 Service Pack 1 Build 7601
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Alex
Registered Organization:   
Product ID:                00426-OEM-8992662-00006 ---> ACER PID
Original Install Date:     2/22/2013, 5:51:32 PM
System Boot Time:          8/24/2015, 3:28:48 PM
System Manufacturer:       System manufacturer
System Model:              System Product Name
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 26 Stepping 5 GenuineIntel ~3207 Mhz
BIOS Version:              American Megatrends Inc. 0502   , 11/16/2010
Counterfeit installations such as yours can contain heavily modified code that can cause the installation to behave in unexpected ways. Analysing BSODs and determining their causes on these sorts of installations is completely unreliable, and for this reason most analysts won't attempt it.

My recommendation is to install a genuine copy of Windows 7. This will minimise the problems you are experiencing and make subsequent diagnosis of BSODs far more reliable. Once you are running a genuine Windows 7 installation and are still experiencing BSODs, upload your new logs we will be happy to help you solve them.
My System SpecsSystem Spec
25 Aug 2015   #5
Faustus24

Windows 7 Ultimate x64
 
 

Thank you for the update! This might explain why my friend was able to build it for me so cheaply -_-
My System SpecsSystem Spec
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 BSOD randomly - opening Chrome, Blizzard Launcher, during CHKDSK




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