BSOD while using FSX

Bsal1 · 24 Aug 2015

Hi there hope someone can help me with this, I have been getting BSOD while using FSX online with vatsim recently. Early July I bought a new CPU i7 4790k and motherboard Asus H81-Gamer. Since then I've been getting BSOD using FSX at random times but seems to only happen when Im flying online using vatsim. I thought the problem might have been RAM so I replaced them with RAM from my boards recommended list but still have the same problem. I have tried different graphics drivers too for my HD6870 with no luck and tried driver verifier which didn't give me a BSOD. I have updated all my drivers to the latest but still no fix. I also did a repair install of W7 which didn't help either. I'll attach my .zip file for someone to have a look.

Regards

Brian

Hacb · 25 Aug 2015

Code:

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8800f0dc83a, Address of the instruction which caused the bugcheck
Arg3: fffff880087389b0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

as you can see above, this was a SYSTEM_SERVICE_EXCEPTION,

Code:

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+c183a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  55c03174

STACK_COMMAND:  .cxr 0xfffff880087389b0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_atikmdag+c183a

BUCKET_ID:  X64_0x3B_atikmdag+c183a

here we can see that it is atikmdag.sys which is your graphics driver,

here are the causes of the error from above according to BSOD Index:
Usual causes: System service, Device driver, graphics driver, ?memory
so it is clearly your graphics driver. first, check to see if your drivers are up-to-date.

Bsal1 · 29 Aug 2015

Back again with another BSOD, since my last BSOD I have replaced my AMD HD6870 card with a Nvidia GTX960. This is my first one with the new graphics card installed.

Hacb · 29 Aug 2015

this time it was your Intel(R) USB 3.0 eXtensible Host Controller Driver, update it here and see if that helps:
Intel® Download Center

Bsal1 · 29 Aug 2015

Thanks for the help, I'll update and see if it solves the issue.

Bsal1 · 05 Sep 2015

Back again with another BSOD

Bsal1 · 07 Sep 2015

Bump.