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Windows 7: BSOD when computer enters sleep either by time or button

27 Aug 2015   #1
josephgrab

Windows 7 Ultimate x64
 
 
BSOD when computer enters sleep either by time or button

My computer used to sleep fine. I use it a lot manually. I believe a driver update caused the problem, but I do not know which one. It happens every time it goes to sleep mode for any reason.

Perhaps related is the following below:

I recently changed my c:\Users folder to F:\Users. I used robocopy (not mirror image though as I already had some things in those folders), then mklink /j to make a junction. I had many problems until I changed the ownership of my folder. Before that I could not open firefox or thunderbird except as an Administrator (another account, not administrator, was able to use them fine). I still cannot load internet explorer, which is needed to purchase on ebay (firefox will not link to paypal).

Thank you in advance for your help.


My System SpecsSystem Spec
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01 Sep 2015   #2
Laith

Windows 10 Professional x64
 
 

Hey there!
Code:
BugCheck 1000007E, {ffffffffc0000005, fffff8800528268c, fffff88004545198, fffff880045449f0}

Probably caused by : iusb3xhc.sys ( iusb3xhc+4e68c )
This is the Intel USB 3.0 eXtensible Host Controller driver, update it.
My System SpecsSystem Spec
02 Sep 2015   #3
josephgrab

Windows 7 Ultimate x64
 
 
Solved

That was the problem. Thank you for your help. I thought I had the most up to date driver, I downloaded an old one (which caused more crashes), and even installing the proper one caused a crash. However, the second time I tried to install it it worked and my sleep problem is solved. Thank you for your help.
My System SpecsSystem Spec
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02 Sep 2015   #4
Laith

Windows 10 Professional x64
 
 

No problem! It's my duty to help!
My System SpecsSystem Spec
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 BSOD when computer enters sleep either by time or button




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