Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSoD just started happening recently. Unable to dx, possible AV?

28 Aug 2015   #1
biology

Windows 7 Home Premium x64
 
 
BSoD just started happening recently. Unable to dx, possible AV?

On August 7 I had my first BSD on this computer after 3.5 years of owning it....

==================================================
Dump File : MEMORY.DMP
Crash Time : 28/08/2015 2:17:46 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`0308e452
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address :
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\MEMORY.DMP
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 874,382,266
Dump File Time : 28/08/2015 2:18:54 AM
==================================================

Mem scan, hardware scan, antimalwarebytes, and various other diagnostic scans came up clean. I assumed it was antivirus (AVG free), which i have heard can give issues. I deleted it (it put up a fight) and installed kaspersky instead. However today I just got the exact same BSD

Interestingly when I checked the Event Viewer, the only error I had was "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." and RIGHT BEFORE IT in the event viewer log was "File System Filter 'avgtp' (6.1, ‎2014‎-‎06‎-‎30T07:15:17.000000000Z) has successfully loaded and registered with Filter Manager."

This was part of my initial assumption that AVG was behind it. Though now that i've had AVG gone for nearly 3 weeks it suddenly happened again??????? The BSOD was the exact same, and in event viewer was the exact same information line right before the unexpected shutdown...

why would an AVG driver still be being called? When searching through the event viewer i notice this happens quite often, along with various other calls being made... though only two of those events seemed to trigger the BSD.

I really am at my wits end here........ Please i've exhausted all my limited knowledge at this point... If you need other information or resources I haven't posted, please let me know


My System SpecsSystem Spec
.
28 Aug 2015   #2
biology

Windows 7 Home Premium x64
 
 

New information:

in the device manager, under hidden devices, under Non-plug and play drivers, it shows avgtp there........ when i uninstall it and restart the computer, the driver appears back...... this is bloody frustrating
My System SpecsSystem Spec
Reply

 BSoD just started happening recently. Unable to dx, possible AV?




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD 116 Recently started happening for unknown reason Dump and DM Log
Hi, I started having a 116 BSOD recently and just over the last few days it has started happening more frequently. I have uploaded two of the most recent Dump Files to SkyDrive if anyone wants to take a look, plus I have uploaded the DM Collector as per forum request. ...
BSOD Help and Support
Had my computer for awhile recently started getting BSOD
Since Ive had an issue with hardware on an old computer I just reformatted it everytime this would come up. Now that I built my custom PC but about a month or so ago I've started to get BSOD and I'm not quite sure how to fix it. No idea how to get the error reports or anything, my computer usually...
BSOD Help and Support
bSOD playing E:TW only started recently, never used to
I'm not sure why but for some reason lately during battles I'm getting a blue screen of death trying to play Empire: Total War. I've updated my graphics and audio drivers to no avail, still crashing. The dump zip file thingy attached Computer typeEdit Value PC/Desktop Computer...
BSOD Help and Support
BSOD that has been happening recently.
ZIP is up.** Hi, I would like some help with my current BSOD issue. I have recently redone my HD and reinstalled my W7 x64 operating system to do away with some sluggishness. However, after installing the main drivers for chipset and video, I randomly get BSODs. Has no connection to work load...
BSOD Help and Support
BSOD's started recently
Is Windows 7 . . . - x86 (32-bit) or x64 ? : 64 Professional - the original installed OS on the system?: No - an OEM or full retail version?: Retail - What is the age of system (hardware)?: 7 months - What is the age of OS installation (have you re-installed the OS?) 7 months Additional...
BSOD Help and Support
BSOD started happening
Hi all, I own a Dell XPS M1330 laptop which I installed windows 7 on. Lately I seem to having a problem where my computer would crash (BSOD) either while I was using it or when I was away doing something else. For the times I have been here my crash has said IRQL_DRIVER_NOT_LESS_OR_EQUAL This...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:31.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App