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Windows 7: BSOD - GTX 660M - nvlddmkm.sys - Windows 7 - Clevo Laptop -

30 Aug 2015   #1
Nemecys

Shropshire
 
 
BSOD 0x00000116 - GTX 660M - nvlddmkm.sys - Windows 7 - Clevo Laptop -

Hi,

Im going to post as much information as possible, but currently I can play games for about 5 minutes before the I get a Blue screen.


I will post the make and model details below, as well as the BSOD info/files whichever is best.

If anyone can help or point me in the right direction, I feel as though the problem may lie with Clevo and their inability to update their drivers since 2012.

Code:
Chassis & Display	Optimus Series: 15.6" Matte Full HD LED Widescreen (1920x1080)
Processor (CPU)	Intel® Core™i7 Quad Core Mobile Processor i7-3630QM (2.40GHz) 6MB
Memory (RAM)	8GB SAMSUNG 1600MHz SODIMM DDR3 MEMORY (2 x 4GB)
Graphics Card	NVIDIA® GeForce® GTX 660M - 2.0GB DDR5 Video RAM - DirectX® 11
2nd Graphics Card	NONE
Memory - 1st Hard Disk	750GB WD SCORPIO BLACK WD7500BPKT, SATA 3 Gb/s, 16MB CACHE (7200 rpm)
1st Hard Disk Partitions	350GB, 400GB
2nd Hard Disk	NONE
RAID	NONE
1st DVD/BLU-RAY Drive	8x SATA DVD±R/RW/Dual Layer (+ 24x CD-RW)
Memory Card Reader	Internal 9 in 1 Card Reader (MMC/RSMMC/SD: Mini, XC & HC/MS: Pro & Duo)
Thermal Paste	ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND (£9)
Sound Card	Intel 2 Channel High Definition Audio + MIC/Headphone Jack
Network Facilities	GIGABIT LAN & WIRELESS INTEL® N135 802.11N (150Mbps) + BLUETOOTH
Change to: GIGABIT LAN & WIRELESS INTEL® ADVANCED-N 6235 (300Mbps) + BLUETOOTH
USB Options	3 x USB 3.0 PORTS + 1 x USB 2.0 PORT AS STANDARD
Battery	Optimus Series 8 Cell Lithium Ion Battery (5,200 mAh/76.96WH)



I can't think of much else to tell you,
Hopefully this information will help.

Current Games tested:
CSGO
GTA V

Similar results for both games, about 5 minutes of play time then a freeze followed by the BSOD, always this Nvidia file, except for the first time which was something else related to the Hard-Drive drivers.

This is a fairly fresh install of windows, It wasn't the smoothest driver wise but I had to use DriverPack to help get some of the missing drivers that caused the Hard-Drive issues.

I'm sorry this sounds so clinical, but I thought information would be more beneficial, any and all help will be appreciated, I'm considering getting rid of the laptop at this rate.

I have attached the Bluescreen Dump Rar below


Thank you in advance.


My System SpecsSystem Spec
.
30 Aug 2015   #2
Nemecys

Shropshire
 
 

Still having issues, had to make unsolved again.
My System SpecsSystem Spec
30 Aug 2015   #3
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

My System SpecsSystem Spec
.

31 Aug 2015   #4
Nemecys

Shropshire
 
 

Quote   Quote: Originally Posted by essenbe View Post

Thanks for the help, sorry for the noob move should of read before posting.
My System SpecsSystem Spec
31 Aug 2015   #5
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello, Nemecys. I'm not sure what the issue is for sure. For some reason we cannot open your dump files in the debugger correctly. What information I do get is that the issue is with your Graphics card or drivers.

I did notice you have Dameon Tools installed. Dameon tools is a well known cause of BSODs. I would recommend you uninstall it .

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause of BSOD's.

1. Uninstall Daemon Tools.


2. Download the SPTD standalone installer and follow these steps:

- Double click the executable to open it

- Click the button shown below





If the button it is grayed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.

Also, open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.
My System SpecsSystem Spec
31 Aug 2015   #6
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I found one that opened and it is saying your hard drive has errors. I don't know what brand of SSD you have, but I would try to find a diagnostic tool from the manufacturer to check it.

Code:
KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc5005fcc8, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc0000185, error status (normally i/o status code)
Arg3: 00000001ede24880, current process (virtual address for lock type 3, or PTE)
Arg4: fffff8a00bf99000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
Debugging Details:
------------------

ERROR_CODE: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.
DISK_HARDWARE_ERROR: There was error with disk hardware
BUGCHECK_STR:  0x7a_c0000185
My System SpecsSystem Spec
31 Aug 2015   #7
Nemecys

Shropshire
 
 

Hey,

I uninstalled Daemon Tools and downloaded the SPDT Installer, it installs but doesn't actually have an application and you haven't got an image in your post on my screen, at least.

That previous harddrive related BSOD was due to bad drivers I believe, I did fix that error in the end.

Thanks for your help so far,
Appreciated greatly!
My System SpecsSystem Spec
31 Aug 2015   #8
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Do you see this image?

Attachment 370390

If the uninstall button is grayed out, you already removed all of it, and can just close it. If it is not grayed out, push the uninstall button to remove the left over parts.
My System SpecsSystem Spec
06 Sep 2015   #9
Nemecys

Shropshire
 
 

Hey yes i did perform that uninstall, and I can see that image.

I still have the problem, decided to recollect my logs and see if that helps you guys.



I have tried the following:

Updating all drivers,
Clean Installing the Nvidia Drivers,
Using some CMD and expanding trick on the nvldmkm.sy_ file
Installing Windows Updates
Lowing GPU clock and general speeds in MSI Afterburner
Ran OCCT to perform Memory Checks and it crashes during the stress test


If i remember anything else I will add it here,


Thanks,
My System SpecsSystem Spec
06 Sep 2015   #10
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

You still have no dump files. Did you enable small memory dumps? I notice 2 errors you have been having, other than a lot of GTA5.exe errors.

MSVCR110.DLL is a missing C++ error in Visual Studio Be sure to get the correct bit number (X86 or X64) and download it from here Download Visual C++ Redistributable for Visual Studio 2012 Update 4 from Official Microsoft Download Center#

You are also getting errors from KERNELBASE.dll. The suggestions I found were to, Try right clicking the start button and select System, In the left column select System Protection, Highlight the C drive and click continue. Make sure the turn on system protection is marked and set a percentage at the bottom of the screen. Depending on the size of your drive, it is usually good at 5 -10%. Next click OK. Then click the advanced tab, and in the window that pops up, click Data Execution Prevention Tab. Make sure the "Turn on DEP for essential Programs and Services only" is marked.
My System SpecsSystem Spec
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 BSOD - GTX 660M - nvlddmkm.sys - Windows 7 - Clevo Laptop -




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