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Windows 7: BSOD happens random, third time today, BCCode :D5, BCP1: FFFFF9800A98

01 Sep 2015   #1
mlpg

Windows 7 Ultimate x64
 
 
BSOD happens random, third time today, BCCode :D5, BCP1: FFFFF9800A98

Hi third time this day or forth, can't really remember i got this error. I'll copy paste the error here.

Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: d5
BCP1: FFFFF9800A98AE90
BCP2: 0000000000000001
BCP3: FFFFF880107A36E2
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\090115-14976-01.dmp
C:\Users\Convict\AppData\Local\Temp\WER-29312-0.sysdata.xml

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My PC is a rather old one, build it for work, here are the specs.

Computer typeEdit Value
PC/Desktop
Computer Manufacturer/Model NumberEdit Value
N/A
OSEdit Value
Windows 7 Ultimate x64
CPUEdit Value
Intel Pentium E5500 @ 2.80GHz Wolfdale 45nm Technology
MotherboardEdit Value
ASUSTeK Computer INC. P5P41TD (LGA775)
MemoryEdit Value
4.00GB Dual-Channel DDR3 @ 399MHz (6-6-6-15)
Graphics Card(s)Edit Value
1024MB NVIDIA GeForce 9600 GT (NVIDIA) - GALAXY
Hard DrivesEdit Value
596GB Western Digital WDC WD6400AAKS-65A7B0 ATA Device (SATA)

I have downloaded your program too and i'm gonna upload the zip file now.The nvidia driver is up to date.Thank you in advance.


My System SpecsSystem Spec
.
01 Sep 2015   #2
Laith

Windows 10 Professional x64
 
 

Hiya and welcome to SevenForums!
Code:
BugCheck D5, {fffff9800a98ae90, 1, fffff880107a36e2, 0}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

Could not read faulting driver name
Probably caused by : nvlddmkm.sys ( nvlddmkm+9116e2 )
The problem is caused by your graphics driver. Run Display Driver Uninstaller(DDU)
Make sure you tick the Uninstall C:/AMD and C:/NIVIDA folders while you are in DDU when you are done running DDU install your graphics driver again and you should be good to go! This is the guide for DDU: Display Driver Uninstaller: How to use

Run MemTest86+, It must be MemTest86+. RAM - Test with Memtest86+
My System SpecsSystem Spec
01 Sep 2015   #3
mlpg

Windows 7 Ultimate x64
 
 

Thank you, i'll try tommorow when i'm at work and i'll reply here !
My System SpecsSystem Spec
.

01 Sep 2015   #4
Laith

Windows 10 Professional x64
 
 

Okay, sounds good!
My System SpecsSystem Spec
02 Sep 2015   #5
mlpg

Windows 7 Ultimate x64
 
 

Hi again, i've use the DDU utility and unnistaled the drivers.Then i installed them again, a older version,not the last one.But i got a new BSOD, code B3 this time.I'll upload the file with the report.Thank you in advance.
My System SpecsSystem Spec
02 Sep 2015   #6
Laith

Windows 10 Professional x64
 
 

Hmm,
Code:
BugCheck 3B, {c0000005, fffff96000174283, fffff88005a84020, 0}

Probably caused by : win32k.sys ( win32k!HmgLockEx+a3 )
Run sfc /scannow and chkdsk /r.
Install the latest updates from Windows Update.

Do the exact same steps for chkdsk /r but instead of typing in sfc /scannow type chkdsk /r.

SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
04 Sep 2015   #7
mlpg

Windows 7 Ultimate x64
 
 

Hi again, i used the sfc /scannow command after i installed all the windows updates,it said it didn't find anything wrong with windows file system integrity, i didn't used chkdsk /r, i will after it restarts, got a lot of work to do . I didn't get any more BSOD after the updates.Thank you for the help.If i get any more BSOD, i'll post it here.O and btw, should i mark this thread solved, and if i get a new BSOD post a new thread ? Or should i wait untill i'm ready to leave work and see if i get any more errors, then mark it ? Thank you again.
My System SpecsSystem Spec
04 Sep 2015   #8
Laith

Windows 10 Professional x64
 
 

You should wait a week or two to see if the problem is solved.
My System SpecsSystem Spec
04 Sep 2015   #9
mlpg

Windows 7 Ultimate x64
 
 

OK, thank you !
My System SpecsSystem Spec
04 Sep 2015   #10
Laith

Windows 10 Professional x64
 
 

No problem! It's my duty to help!
My System SpecsSystem Spec
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 BSOD happens random, third time today, BCCode :D5, BCP1: FFFFF9800A98




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