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Windows 7: Bsod on new PC. Windows 7 x64. SYSTEM_SERVICE_EXCEPTION.

01 Sep 2015   #1
DecapitatingJim

Windows 7 64 bit
 
 
Bsod on new PC. Windows 7 x64. Bugcheck 0x3b

Here's the thing from WhoCrashed

On Tue 1/Sep/2015 11:01:17 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\090215-12636-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x735C0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800031F7E65, 0xFFFFF8800BE8EC10, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 1/Sep/2015 11:01:17 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800031F7E65, 0xFFFFF8800BE8EC10, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

It happened randomly while I was mucking about in Chrome. First time it's Bsodded, PC is brand new. Only been built for ~3 weeks. Nothing OC'd.

DM log attached. Any info would be much appreciated.


My System SpecsSystem Spec
.
02 Sep 2015   #2
DecapitatingJim

Windows 7 64 bit
 
 

Bump. I'm running Memtest86+ right now. Will update with the results.
My System SpecsSystem Spec
02 Sep 2015   #3
DecapitatingJim

Windows 7 64 bit
 
 

Oh here's my specs, forgot to post em last night.

CPU - Intel Haswell Core i5-4590, 3.30GHz,
GPU - EVGA GTX 970.
Mobo - ASRock Z97 Anniversary
Ram - Corsair XMS, 8GB Kit, DDR3-1333 x 2
PSU - Corsair CX, 600W
HDD - Western Digital Caviar Blue, 1TB
My System SpecsSystem Spec
.

03 Sep 2015   #4
DecapitatingJim

Windows 7 64 bit
 
 

Memtest finished 8 passes and there was no errors. Gonna try updating my Bios later but apart from that I got no idea what to be looking at.

Edit: Nevermind, Bios was the latest version.
My System SpecsSystem Spec
03 Sep 2015   #5
DecapitatingJim

Windows 7 64 bit
 
 

Okay, I ran Driver verifier and it Bsodded very shortly after loggin in. Here's the new dmp file, stop code 0xD5, caused by epfwwfp.sys.

Can anyone help me with this? I have no idea what to be looking at.

Edit: Here's a photo of the one I just triggered. Just in case it has anything else to offer. Little cut off at the sides sorry.
My System SpecsSystem Spec
03 Sep 2015   #6
DecapitatingJim

Windows 7 64 bit
 
 

Ran sfc /scannow twice and it didn't find anything.

Am I actually gonna get help with this or am I just talking to myself here? :|
My System SpecsSystem Spec
04 Sep 2015   #7
oddrobb

Windows 7 Professional x64
 
 

I've been getting this same "System Service Exception" BSOD while using Chrome in Windows 8.1 64. I've clean installed to Windows 10 and I am STILL getting this error! I'll try to post here if I manage to find a solution. From what I can tell so far the issue does seem to be related to google Chrome...
My System SpecsSystem Spec
05 Sep 2015   #8
DecapitatingJim

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by oddrobb View Post
I've been getting this same "System Service Exception" BSOD while using Chrome in Windows 8.1 64. I've clean installed to Windows 10 and I am STILL getting this error! I'll try to post here if I manage to find a solution. From what I can tell so far the issue does seem to be related to google Chrome...
I've been thinking Chrome is the problem as well actually. It's been giving me problems since I installed it on my PC. Laptop has no problems with it though :|

I might try swapping browsers and opening up a crap load of tabs to see if it crashes. Though I'm taking my pc into a tech store thing and getting them to test every last bit of it so we'll see if that sheds any light on this.
My System SpecsSystem Spec
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 Bsod on new PC. Windows 7 x64. SYSTEM_SERVICE_EXCEPTION.




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